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All GPS Manufacturers take note - This is very impressive.

 
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GJF
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PostPosted: Fri Oct 12, 2007 1:04 pm    Post subject: All GPS Manufacturers take note - This is very impressive. Reply with quote

Look at this, here we have a French manufacturer showing the rest how it should be done.

MICHELIN are using this PGPSW site as a link to sort out faults and problems on their Sat Nav's, it started off HERE and progressed to a dedicated thread.

Is this the future method for a Company to guarantee their customers adequate support, i hope so, with all the reports of Garmin and TomTom ignoring pleas for help they had better watch this.

And what a bonus for PGPSW, this site has now captivated a whole new market.

I will watch closely, if the Michelin is as good as promised and support is as good as this, i know what my next new Sat Nav is going to be.
This doesn't look a rubbish Sat Nav either, read HERE it has plenty of new ideas.

What do you think?
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GPS_fan
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PostPosted: Fri Oct 12, 2007 1:57 pm    Post subject: Reply with quote

Would this thread perhaps be better served under a different heading rather than "off topic"?

It would appear to me that this is very much "ON TOPIC" as far as GPS and PGPSW are concerned
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GJF
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PostPosted: Fri Oct 12, 2007 2:11 pm    Post subject: Reply with quote

Couldn't decide where to put it, as a very general subject, I'm sure a mod will move it to where it is most suitable.
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GPS_fan
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PostPosted: Fri Oct 12, 2007 3:23 pm    Post subject: Reply with quote

Close your eyes and stick a pin in a subject Laughing

My first thought was the News and Latest Information forum


PS my previous post was a prompt to a mod/team member to move it, not a criticism Wink
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mikealder
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PostPosted: Fri Oct 12, 2007 3:30 pm    Post subject: Reply with quote

GPS_fan wrote:
Close your eyes and stick a pin in a subject Laughing
That is about as close as I got when considering moving the thread Shocked Laughing , if I put it in the ViaMichelin forum it will only be seen by users of that software and duplicate the information within that section anyway - difficult to call, unless you have any suggestions? - Mike
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GJF
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PostPosted: Fri Oct 12, 2007 3:37 pm    Post subject: Reply with quote

mikealder wrote:
GPS_fan wrote:
Close your eyes and stick a pin in a subject Laughing
That is about as close as I got when considering moving the thread Shocked Laughing , if I put it in the ViaMichelin forum it will only be seen by users of that software and duplicate the information within that section anyway - difficult to call, unless you have any suggestions? - Mike


May be as GPS_Fan says News and Latest Information might be better!

As you say difficult, i agree not the ViaMichelin forum. Confused
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Darren
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PostPosted: Fri Oct 12, 2007 3:47 pm    Post subject: Reply with quote

Moved to News and Information. And for what its worth ViaMichelin have an excellent atitude, very keen to discuss anything, always willing to take on feedback etc etc. It's a very refreshing change and one that many others could learn from, after all Michelin are a very very big company so if they can manage it others can!
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neil01
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PostPosted: Sat Oct 13, 2007 5:15 pm    Post subject: Reply with quote

Darren,

And in no way diminishing what they are doing, they are probably getting the best quality feedback for the minimum cost.

An admirable attitude from a company so big.
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mikentl
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PostPosted: Sat Oct 13, 2007 6:18 pm    Post subject: Reply with quote

don't bother putting it anywhere near a tomtom thread I can't see them taking any notice Rolling Eyes
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GPS_fan
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PostPosted: Sat Oct 13, 2007 11:58 pm    Post subject: Reply with quote

I hope it works for them.

It's also good for PGPSW because it will bring extra traffic and will be integral in the system because the PGPSW forum will be used as a vehicle by Michelin
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neil01
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PostPosted: Sun Oct 14, 2007 12:24 pm    Post subject: Reply with quote

We keep hearing about Pocket GPS World's regular contact with maunufacturers and suppliers, along with the semi-regular postings about those meetings.

Perhaps they could bring Michelin's enlightened attitude to their attention, and 'suggest' that it might be in their interest to consider something similar.
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