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aphillips28 Occasional Visitor

Joined: Feb 14, 2007 Posts: 2
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Posted: Fri Jul 22, 2016 2:05 pm Post subject: Galaxy S6 Crashes |
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I've used the app a couple of times without issue but recently, for no apparent reason the app now crashes?
It seems to start ok but it crashes at the first camera location I come to.
I did tweak the Direction difference and warning cone as I was getting notifications for cameras not on the road I was one?
Not sure what those settings were, so cannot set them back to what they were...
I don't use the map view and the phone screen is off normally.
I have multiple crash logs but there doesn't seem to be anywhere to attach them and the 'send logs' in the app results in a message back saying that the mails aren't monitored or replied to?
Any help would be appreciated,
Andy |
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M8TJT The Other Tired Old Man


Joined: Apr 04, 2006 Posts: 10118 Location: Bexhill, South Sussex, UK
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Posted: Fri Jul 22, 2016 3:34 pm Post subject: |
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To get the settings back to what they were, just stick them in the middle values. Incidentally, it is unlikely that's what's causing the problem. |
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aphillips28 Occasional Visitor

Joined: Feb 14, 2007 Posts: 2
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Posted: Fri Jul 22, 2016 5:43 pm Post subject: |
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I've had a look through the logs and they're all the same. It's a permission issue by the looks of things.
The doesn't have WAKE_LOCK permissions, which I believe it needs to be able to notify whilst the device is in a suspended state?
It was working though, which is odd..
Next time I use it I'll set it to keep the device from suspending and see what happens. |
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casper121 Occasional Visitor

Joined: Jan 18, 2008 Posts: 9
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Posted: Mon Aug 01, 2016 7:17 pm Post subject: |
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Same issue here, galaxy S6 and had changed distances. |
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Anita Pocket GPS Moderator


Joined: Mar 15, 2006 Posts: 3219 Location: Windlesham, Surrey
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Posted: Mon Aug 01, 2016 10:04 pm Post subject: |
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Have you recently installed Marshmallow? If so could it be anything to do with the changed procedures for app permissions? _________________ Anita
TomTom VIA 135 - App 12.075
UK map 1105.11799
Samsung Galaxy S8 |
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MaFt Pocket GPS Staff


Joined: Aug 31, 2005 Posts: 14932 Location: Bradford, West Yorkshire
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Posted: Tue Aug 02, 2016 10:36 am Post subject: Re: Galaxy S6 Crashes |
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aphillips28 wrote: | I did tweak the Direction difference and warning cone as I was getting notifications for cameras not on the road I was one?
Not sure what those settings were, so cannot set them back to what they were... |
45 - 45 - 50
aphillips28 wrote: | I have multiple crash logs but there doesn't seem to be anywhere to attach them and the 'send logs' in the app results in a message back saying that the mails aren't monitored or replied to? |
We *DO* receive them, it's just a standard auto-reply but ones sent from CamerAlert do come through the filter on the server. |
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MaFt Pocket GPS Staff


Joined: Aug 31, 2005 Posts: 14932 Location: Bradford, West Yorkshire
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Posted: Tue Aug 02, 2016 10:44 am Post subject: |
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aphillips28 wrote: | I've had a look through the logs and they're all the same. It's a permission issue by the looks of things.
The doesn't have WAKE_LOCK permissions, which I believe it needs to be able to notify whilst the device is in a suspended state?
It was working though, which is odd..
Next time I use it I'll set it to keep the device from suspending and see what happens. |
That's interesting... Will pass this on to the team. |
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MaFt Pocket GPS Staff


Joined: Aug 31, 2005 Posts: 14932 Location: Bradford, West Yorkshire
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Posted: Tue Aug 02, 2016 10:45 am Post subject: |
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Anita wrote: | Have you recently installed Marshmallow? If so could it be anything to do with the changed procedures for app permissions? |
That won't affect it. Apps not using the Marshmallow permissions will work in the old way. We've not updated to the Marshmallow permissions.
MaFt |
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