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Galaxy S6 Crashes

 
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aphillips28
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Joined: Feb 14, 2007
Posts: 2

PostPosted: Fri Jul 22, 2016 2:05 pm    Post subject: Galaxy S6 Crashes Reply with quote

I've used the app a couple of times without issue but recently, for no apparent reason the app now crashes?
It seems to start ok but it crashes at the first camera location I come to.
I did tweak the Direction difference and warning cone as I was getting notifications for cameras not on the road I was one?
Not sure what those settings were, so cannot set them back to what they were...
I don't use the map view and the phone screen is off normally.

I have multiple crash logs but there doesn't seem to be anywhere to attach them and the 'send logs' in the app results in a message back saying that the mails aren't monitored or replied to?

Any help would be appreciated,
Andy
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Fri Jul 22, 2016 3:34 pm    Post subject: Reply with quote

To get the settings back to what they were, just stick them in the middle values. Incidentally, it is unlikely that's what's causing the problem.
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aphillips28
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Joined: Feb 14, 2007
Posts: 2

PostPosted: Fri Jul 22, 2016 5:43 pm    Post subject: Reply with quote

I've had a look through the logs and they're all the same. It's a permission issue by the looks of things.
The doesn't have WAKE_LOCK permissions, which I believe it needs to be able to notify whilst the device is in a suspended state?
It was working though, which is odd..
Next time I use it I'll set it to keep the device from suspending and see what happens.
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casper121
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Joined: Jan 18, 2008
Posts: 9

PostPosted: Mon Aug 01, 2016 7:17 pm    Post subject: Reply with quote

Same issue here, galaxy S6 and had changed distances.
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Anita
Pocket GPS Moderator
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Joined: Mar 15, 2006
Posts: 3219
Location: Windlesham, Surrey

PostPosted: Mon Aug 01, 2016 10:04 pm    Post subject: Reply with quote

Have you recently installed Marshmallow? If so could it be anything to do with the changed procedures for app permissions?
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Anita
TomTom VIA 135 - App 12.075,
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MaFt
Pocket GPS Staff
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Joined: Aug 31, 2005
Posts: 14840
Location: Bradford, West Yorkshire

PostPosted: Tue Aug 02, 2016 10:36 am    Post subject: Re: Galaxy S6 Crashes Reply with quote

aphillips28 wrote:
I did tweak the Direction difference and warning cone as I was getting notifications for cameras not on the road I was one?
Not sure what those settings were, so cannot set them back to what they were...

45 - 45 - 50

aphillips28 wrote:
I have multiple crash logs but there doesn't seem to be anywhere to attach them and the 'send logs' in the app results in a message back saying that the mails aren't monitored or replied to?

We *DO* receive them, it's just a standard auto-reply but ones sent from CamerAlert do come through the filter on the server.
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MaFt
Pocket GPS Staff
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Joined: Aug 31, 2005
Posts: 14840
Location: Bradford, West Yorkshire

PostPosted: Tue Aug 02, 2016 10:44 am    Post subject: Reply with quote

aphillips28 wrote:
I've had a look through the logs and they're all the same. It's a permission issue by the looks of things.
The doesn't have WAKE_LOCK permissions, which I believe it needs to be able to notify whilst the device is in a suspended state?
It was working though, which is odd..
Next time I use it I'll set it to keep the device from suspending and see what happens.


That's interesting... Will pass this on to the team.
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MaFt
Pocket GPS Staff
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Joined: Aug 31, 2005
Posts: 14840
Location: Bradford, West Yorkshire

PostPosted: Tue Aug 02, 2016 10:45 am    Post subject: Reply with quote

Anita wrote:
Have you recently installed Marshmallow? If so could it be anything to do with the changed procedures for app permissions?


That won't affect it. Apps not using the Marshmallow permissions will work in the old way. We've not updated to the Marshmallow permissions.

MaFt
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