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TomTom admits device leap year bug


Article by: Darren Griffin
Date: 3 Apr 2012

pocketgpsworld.com
TomTom has admitted that a leap year bug is behind the issues many users have reported with loss of satellite reception.

The issue first came to light on 31 March with many users reporting problems obtaining a satellite fix. The bug appears to affect the GPS QuickFix files.

TomTom have a page here which states they are working in a fix.

The issue seems to be affecting a wide range of models. Are you experiencing this issue?






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Comments
Posted by Tangsoodogb on Tue Apr 03, 2012 4:23 pm Reply with quote

What are Tomtom playing at ??????????
They seem to be running out of feet in which to shoot themselves.

I have a Go 1005 Europe with the latest maps and software, which will only work after a 'drum roll' restart.

I have 18 days left to run on my live services.

I am now asking myself why I should renew, or even stick with Tomtom kit at all after this fiasco?

My TT Go 700 was brilliant, perhaps I will have to dig it out of the cupboard.

Signed - EXASPERATED!


Satnavs:Tomtom Go1005 Live.
Ancient Go700.

 
Posted by M8TJT on Tue Apr 03, 2012 5:16 pm Reply with quote

I wonder why Darren locked the previous thread that started this topic off, here rather than adding his input to the existing topic to keep things organised. Twisted Evil
Oh, I remember, it's his ball (and rules) and he's the ref Very Happy Very Happy


 
Posted by MaFt on Tue Apr 03, 2012 5:43 pm Reply with quote

M8TJT Wrote:
I wonder why Darren locked the previous thread that started this topic off, here rather than adding his input to the existing topic to keep things organised. Twisted Evil
Oh, I remember, it's his ball (and rules) and he's the ref Very Happy Very Happy

Mainly because creting a news item automatically creates a new forum post and there's o simple way to relink the news item to the other post...

MaFt


 
Posted by jimbo1 on Tue Apr 03, 2012 6:52 pm Reply with quote

I dropped my TomTom GO300 on Saturday. After it would not find a GPS
signal, said GPS reception poor. I was in the process of finding a repairer
in the UK when I came across this article on BBC News
http://www.bbc.co.uk/news/technology-17599701

Now I wonder if it was as a result of being dropped or the "bug". I suspect
the former as it was working OK before I drooped it. However, it was 31st
March when I dropped it and this is the date the problem emerged.

Has anyone actually experienced the problem as described in the BBC article?

Regards

trubmij Question


 
Posted by M8TJT on Tue Apr 03, 2012 6:53 pm Reply with quote

Well there you go! There had to be a good reason, and you've explained it most succinctly.
Respect :=)


 
Posted by Darren on Tue Apr 03, 2012 7:00 pm Reply with quote

jimbo1 Wrote:
Has anyone actually experienced the problem as described in the BBC article?

Plenty, see the linked thread in my news item and the very long thread on TT's own forums. It's affecting a great many users!


Darren Griffin

 
Posted by twotonemark on Tue Apr 03, 2012 7:05 pm Reply with quote

Did 200 mile run today with IPhone WE version and ran ok.


iPhone 6 - TomTom WE- CamerAlert - Brodit Passive Adjustable mount.

 
Posted by DennisN on Tue Apr 03, 2012 8:43 pm Reply with quote

Tangsoodogb Wrote:
My TT Go 700 was brilliant, perhaps I will have to dig it out of the cupboard.

Do it!! Or send it to me (mine died, unfortunately, best one they made including all the latest wide screen, Live, IQ stuff, buddies, you-name-it). Why oh why couldn't they have simply rebuilt it into a widescreen case?


Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

 
Posted by newsagent on Tue Apr 03, 2012 9:39 pm Reply with quote

I've just updated the latest software to overcome the problem and it's made no difference. Still waiting for a valid GPS signal Sad


 
Posted by chrish012000 on Tue Apr 03, 2012 9:52 pm Reply with quote

downloaded 11.036 with My TomTom - seems to get a fix now.


 
Posted by newsagent on Tue Apr 03, 2012 9:54 pm Reply with quote

chrish012000 Wrote:
downloaded 11.036 with My TomTom - seems to get a fix now.


What model have you got? Mines a Go820


 
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