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oddsock
Pocket GPS Verifier
Joined: May 01, 2004
Posts: 706
Location: Monmouthshire
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 Posted: Thu Jan 26, 2006 8:28 pm Post subject: |
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I have just tried it with the transflash card form my Sons i3 and it won't work with that either.I am waiting for a reply from Mobymemory support ,but it does look like a faulty product/batch.
Dave
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oddsock
Pocket GPS Verifier
Joined: May 01, 2004
Posts: 706
Location: Monmouthshire
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| Posted: Fri Jan 27, 2006 1:48 pm Post subject: |
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| oddsock wrote: | I have just tried it with the transflash card form my Sons i3 and it won't work with that either.I am waiting for a reply from Mobymemory support ,but it does look like a faulty product/batch.
Dave
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Just had this back ,I hope the new one is better.
Dave:
Hi,
Please return your card reader for replacement to :
Returns
PO Box 47358
London NW3 7UT
, take copy of the invoice and write down your return number onto it
which is :
RMA****
Please use Recorded delivery for secure postage and your reference.
Ours apologiese for any inconvenience caused.
--
Yours sincerely,
Maria Kravjanska
MobyMemory.com |
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Beerbellybill999
Regular Visitor
Joined: Jan 16, 2006
Posts: 202
Location: Merseyside
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| Posted: Fri Feb 03, 2006 10:47 am Post subject: |
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Just got my i3 back from Garmin. They have diagnosed a faulty transflash card and have replaced the card .I am just glad that I didn't break it was just a coincidence that It broke wile I was loading Poi's.
I was without it for 10 days all told.
I have to say it would of been nice if Garmin had offered to refund me the postage costs given that the unit was only 6 days old. I had tried to return it to Somerfield for an exchange but they had no stock and they could only offer me a refund.
_________________
i3 2.70(went to 2.82,3.0,3.1 but downgraded) with V8 map on microSD card
Metroguide Europe V7 & V8 (routable and indexed)
Metroguide N America V6 (routable and indexed) |
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MaFt
Pocket GPS Staff
Joined: Aug 31, 2005
Posts: 15142
Location: Bradford, West Yorkshire
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| Posted: Fri Feb 03, 2006 11:40 am Post subject: |
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| Beerbellybill999 wrote: |
I was without it for 10 days all told.
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that's not a bad turn around for a big company in my opinion! when ya consider tht 2 days will be taken out dor delivering, 2-3 days of non-working weekends - they had it on them for about 5 days.
i've heard good things about garmin support/repairs, this kinda adds to that!
glad you got it sorted anyway!
MaFt |
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Beerbellybill999
Regular Visitor
Joined: Jan 16, 2006
Posts: 202
Location: Merseyside
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| Posted: Fri Feb 03, 2006 12:51 pm Post subject: |
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I must add that I was pleased with the turn around and service from Garmin but why should I pay the postage if it was indeed a fault that was not of my own making?
Anyway the unit is sorted and the matter closed,I am not going to loose sleep over £4.25
_________________
i3 2.70(went to 2.82,3.0,3.1 but downgraded) with V8 map on microSD card
Metroguide Europe V7 & V8 (routable and indexed)
Metroguide N America V6 (routable and indexed) |
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