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TomTom To The Rescue? New Roadside Repair Venture


Article by: Darren Griffin
Date: 13 Oct 2010

pocketgpsworld.comTomTom have quietly launched yet another new business venture.

TomTom Assist is a roadside repair and recovery service open to all drivers but with an extra discount for TomTom customers.

It offers the usual list of benefits you would expect of a roadside repair and recovery service. There are three packages, Assist, Assist Plus and Assist Europe and prices ranging from £26 - £140, all run by Mondial Assistance.

A useful additional string to add to TomTom's bow or a further dilution of the core speciality?

For more information see www.tomtomassist.com.


Comments
Posted by irishbiker on Wed Oct 13, 2010 5:42 pm Reply with quote

Lets hope the recovery service do not use TomTom devices to find us..... The latest Postcode files STILL do not have my street/house number (Streets only 200 years old)


 
Posted by Darren on Wed Oct 13, 2010 6:13 pm Reply with quote

And if a post by another member this week is anything to go by, don't break down on an unclassified road in the middle of nowhere as the call centres can't handle Lat/Lon locations!


Darren Griffin - Editor

 
Posted by Pocketgps on Wed Oct 13, 2010 6:46 pm Reply with quote

I was offered a road side assist from TomTom 18 months ago on a promotion. The link does not work any more but was http://www.tomtompromotions.co.uk/assist

They use a company called Mondial Assistace (UK) Limited for that offer.


 
Posted by Darren on Wed Oct 13, 2010 6:50 pm Reply with quote

Pocketgps Wrote:
They use a company called Mondial Assistace (UK) Limited for that offer.

Same as here, wonder why it's been kept so quiet? I haven't bothered to do any price comparisons, how does it stack up to AA,RAC, National Breakdown etc?


Darren Griffin - Editor

 
Posted by dorsetwurzel on Wed Oct 13, 2010 6:57 pm Reply with quote

I have just renewed my breakdown cover which includes everything; Home start, European cover, etc with Skoda for £145 for two years.

Edit: spelling


TomTom XL IQ routes Europe App 9.401 Map W Europe v880.3810. iPhone 4s 32Gb with PGPSW CamerAlert, Tomtom UK & ROI v1.10 with HD Traffic. Tomtom car kit. iPad 64Gb 4G + GPS
@dorsetwurzel on twitter

If I'm not here, I'm out Geocaching

 
Posted by Pocketgps on Wed Oct 13, 2010 7:04 pm Reply with quote

Darren Wrote:
Pocketgps Wrote:
They use a company called Mondial Assistace (UK) Limited for that offer.

Same as here, wonder why it's been kept so quiet? I haven't bothered to do any price comparisons, how does it stack up to AA,RAC, National Breakdown etc?


I did not take much notice Darren. My two cars still have the manufacturers cover and road side assistance.


 
Posted by MaFt on Wed Oct 13, 2010 8:05 pm Reply with quote

i presume it will be like Green Flag et al, rather than having their own fleet of vehicles they will simply get local garages etc to handle the lot?

or is that photo an actual 'assist' van that comes to rescue you?

MaFt


MaFt®

 
Posted by Darren on Wed Oct 13, 2010 8:08 pm Reply with quote

MaFt Wrote:
i presume it will be like Green Flag et al, rather than having their own fleet of vehicles they will simply get local garages etc to handle the lot?

You're as bad as pocketgps!
May I draw your attention to this part of my post above
Quote:
run by Mondial Assistance.

Wink


Darren Griffin - Editor

 
Posted by MaFt on Wed Oct 13, 2010 8:25 pm Reply with quote

never heard of Mondial Assistance. Do they have their own fleet of vans or do they work like Green Flag et al and get the local garages to sort you out?

( Razz )

MaFt


MaFt®

 
Posted by Darren on Wed Oct 13, 2010 8:31 pm Reply with quote

MaFt Wrote:
never heard of Mondial Assistance. Do they have their own fleet of vans or do they work like Green Flag et al and get the local garages to sort you out?

Pretty sure they use local agents too.


Darren Griffin - Editor

 
Posted by PaulB2005 on Wed Oct 13, 2010 8:34 pm Reply with quote

It looks like they use "service providers" however they are part of Allianz who are huge in main land Europe, so i understand.


 
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