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TomTom To The Rescue? New Roadside Repair Venture
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Darren
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PostPosted: Wed Oct 13, 2010 4:49 pm    Post subject: TomTom To The Rescue? New Roadside Repair Venture Reply with quote

pocketgpsworld.comTomTom have quietly launched yet another new business venture.

TomTom Assist is a roadside repair and recovery service open to all drivers but with an extra discount for TomTom customers.

It offers the usual list of benefits you would expect of a roadside repair and recovery service. There are three packages, Assist, Assist Plus and Assist Europe and prices ranging from 26 - 140, all run by Mondial Assistance.

A useful additional string to add to TomTom's bow or a further dilution of the core speciality?

For more information see www.tomtomassist.com.



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irishbiker
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PostPosted: Wed Oct 13, 2010 6:42 pm    Post subject: Reply with quote

Lets hope the recovery service do not use TomTom devices to find us..... The latest Postcode files STILL do not have my street/house number (Streets only 200 years old)
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Darren
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PostPosted: Wed Oct 13, 2010 7:13 pm    Post subject: Reply with quote

And if a post by another member this week is anything to go by, don't break down on an unclassified road in the middle of nowhere as the call centres can't handle Lat/Lon locations!
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Pocketgps
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PostPosted: Wed Oct 13, 2010 7:46 pm    Post subject: Reply with quote

I was offered a road side assist from TomTom 18 months ago on a promotion. The link does not work any more but was http://www.tomtompromotions.co.uk/assist

They use a company called Mondial Assistace (UK) Limited for that offer.
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Darren
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PostPosted: Wed Oct 13, 2010 7:50 pm    Post subject: Reply with quote

Pocketgps wrote:
They use a company called Mondial Assistace (UK) Limited for that offer.

Same as here, wonder why it's been kept so quiet? I haven't bothered to do any price comparisons, how does it stack up to AA,RAC, National Breakdown etc?
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dorsetwurzel
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PostPosted: Wed Oct 13, 2010 7:57 pm    Post subject: Reply with quote

I have just renewed my breakdown cover which includes everything; Home start, European cover, etc with Skoda for 145 for two years.

Edit: spelling
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Pocketgps
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PostPosted: Wed Oct 13, 2010 8:04 pm    Post subject: Reply with quote

Darren wrote:
Pocketgps wrote:
They use a company called Mondial Assistace (UK) Limited for that offer.

Same as here, wonder why it's been kept so quiet? I haven't bothered to do any price comparisons, how does it stack up to AA,RAC, National Breakdown etc?


I did not take much notice Darren. My two cars still have the manufacturers cover and road side assistance.
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MaFt
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PostPosted: Wed Oct 13, 2010 9:05 pm    Post subject: Reply with quote

i presume it will be like Green Flag et al, rather than having their own fleet of vehicles they will simply get local garages etc to handle the lot?

or is that photo an actual 'assist' van that comes to rescue you?

MaFt
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Darren
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PostPosted: Wed Oct 13, 2010 9:08 pm    Post subject: Reply with quote

MaFt wrote:
i presume it will be like Green Flag et al, rather than having their own fleet of vehicles they will simply get local garages etc to handle the lot?

You're as bad as pocketgps!
May I draw your attention to this part of my post above
Quote:
run by Mondial Assistance.

Wink
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MaFt
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PostPosted: Wed Oct 13, 2010 9:25 pm    Post subject: Reply with quote

never heard of Mondial Assistance. Do they have their own fleet of vans or do they work like Green Flag et al and get the local garages to sort you out?

( Razz )

MaFt
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Darren
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PostPosted: Wed Oct 13, 2010 9:31 pm    Post subject: Reply with quote

MaFt wrote:
never heard of Mondial Assistance. Do they have their own fleet of vans or do they work like Green Flag et al and get the local garages to sort you out?

Pretty sure they use local agents too.
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PaulB2005
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PostPosted: Wed Oct 13, 2010 9:34 pm    Post subject: Reply with quote

It looks like they use "service providers" however they are part of Allianz who are huge in main land Europe, so i understand.
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Andy_P
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Joined: Jun 04, 2005
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PostPosted: Wed Oct 13, 2010 9:46 pm    Post subject: Reply with quote

Do Allianz have their own fleet of vans or do they work like Green Flag et al and get the local garages to sort you out?


Wink

But surely there have got to be some better jokes that this about a TomTom rescue service? Cool
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JimmyTheHand
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Joined: Apr 16, 2005
Posts: 386

PostPosted: Wed Oct 13, 2010 9:54 pm    Post subject: Reply with quote

MaFt wrote:
never heard of Mondial Assistance.

BMW Warranties and break down and Emergency Service is under-written by them
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PaulB2005
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PostPosted: Wed Oct 13, 2010 9:56 pm    Post subject: Reply with quote

Local garages by the look of it.
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