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pcaouolte
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Joined: Dec 27, 2006
Posts: 998
Location: South Lincs, UK.
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 Posted: Sun Jul 12, 2009 9:49 pm Post subject: |
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If you click "Options" on that second screen shown above there should be a box next to "Points of Interest", has this box got a tick in it?
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Paul |
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Stampy72
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Joined: Jun 19, 2008
Posts: 192
Location: near Stamford, Lincs
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| Posted: Sun Jul 12, 2009 10:00 pm Post subject: |
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| pcaouolte wrote: | | If you click "Options" on that second screen shown above there should be a box next to "Points of Interest", has this box got a tick in it? |
Yes...
All 5 icons are ticked, and if I press the POI button at the bottom right, all the icons I use are ticked - including the FOOTBALL one i used as an example.... |
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Oldboy
Pocket GPS Moderator
Joined: Dec 08, 2004
Posts: 10641
Location: Suffolk, UK
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| Posted: Mon Jul 13, 2009 6:27 am Post subject: |
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| Stampy72 wrote: | | Checked one of my POI Icons, and it's 22x22 and saved in a 256-colour BMP format.. |
Try saving the BMP as a 24bit format. Most of them are now.
This won't help the built-in Icons but might make a difference to your Custom ones.
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Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120 |
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Stampy72
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Joined: Jun 19, 2008
Posts: 192
Location: near Stamford, Lincs
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| Posted: Mon Jul 13, 2009 8:38 am Post subject: |
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tried saving my icons as
8-bit
16-bit
and
24-bit
Still the same problem....
Suggest format the SD card and start again?? |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Jul 13, 2009 10:35 am Post subject: |
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| Stampy72 wrote: | | pcaouolte wrote: |
You have me confused with these statements. What does it show if it's not showing the icon? |
Hope this helps...
If I go Browse Map - Find - POI - POI Near You ------ and then click on a POI it'll show me it in the screen with the BMP icon....
However, as soon as I press SELECT, the screen goes back to the MAP with the POI there, but not showing ANY Icon...
This is all I get on the screen, if I go to select the POI that I am aiming for.. |
~Right... that's now a great description of the problem.... 
From that, it shows the icon CAN display on screen, so it isn't an issue with the .bmp name or size of the icon itself.
To my mind it must be a software issue.
I cannot recreate it on any of my machines, but I don't have a One. My maps are all v830 so it's not that, but what software version are you now running?
We need someone else with the exact same combination of model and software to check for the same problem.
While waiting for that, have you tried just reinstalling the software again? Do that by deleting the LOOSE files (i.e. the ones NOT in any folder - leave all the folders alone) and then connecting to Home and selecting "Update my One..." As always, backup the entire device first. |
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pcaouolte
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Joined: Dec 27, 2006
Posts: 998
Location: South Lincs, UK.
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| Posted: Mon Jul 13, 2009 12:54 pm Post subject: |
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It may be related to the MapSettings.cfg file in your map folder. You say that this problem started when you installed a new map, did you copy MapSettings.cfg from your old map to the new one? If so it might be worth deleting MapSettings.cfg (the tomtom will create a new one) and checking if this cures the problem. You loose a lot of settings if you delete this file (favorites, speed camera warnings etc) so backup the file before deleting it so that you can restore it if it doesn't fix your problem.
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Paul |
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Stampy72
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Joined: Jun 19, 2008
Posts: 192
Location: near Stamford, Lincs
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| Posted: Mon Jul 13, 2009 1:31 pm Post subject: |
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| Andy_P wrote: |
To my mind it must be a software issue.
I cannot recreate it on any of my machines, but I don't have a One. My maps are all v830 so it's not that, but what software version are you now running?
We need someone else with the exact same combination of model and software to check for the same problem.
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TomTom ONE
(4N00.004.2)
App 7.903 (9183/081205)
OS 2344
GPS v1.21
Boot 5.5106
Map : UK & ROI (v830.2306)
| pcaouolte wrote: | | It may be related to the MapSettings.cfg file in your map folder. You say that this problem started when you installed a new map, did you copy MapSettings.cfg from your old map to the new one? If so it might be worth deleting MapSettings.cfg (the tomtom will create a new one) and checking if this cures the problem. You loose a lot of settings if you delete this file (favorites, speed camera warnings etc) so backup the file before deleting it so that you can restore it if it doesn't fix your problem. |
Will do a full EXPLORER backup and give this a go.. |
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Stampy72
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Joined: Jun 19, 2008
Posts: 192
Location: near Stamford, Lincs
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| Posted: Mon Jul 13, 2009 1:47 pm Post subject: |
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pcaouolte's suggestion of deleting the .cfg file didn't work...
Am trying Andy_P's suggestion...
-edit-
Deleted files as suggested, re-booted TT, and it downloaded the latest version of the software...
TT now hangs with the Black TT logo, before turning itself off...
Every time I log back into TT HOME it tells me to download a newer version of the software - but it tells me there is "nothing available".... |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Jul 13, 2009 2:20 pm Post subject: |
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Hmmm... only thing I forgot to mention was to delete the contents of Home's "program" folder on your PC too (C:\Documents and Settings\username\My Documents\TomTom\HOME\Downloads\complete\program
If you don't delete that, Home will use a cached version of the software from your PC instead of downloading a fresh copy. The one you already have MIGHT be corrupted.... |
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Stampy72
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Joined: Jun 19, 2008
Posts: 192
Location: near Stamford, Lincs
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| Posted: Mon Jul 13, 2009 8:44 pm Post subject: |
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Still the same result as earlier..
I.E it just boots back to the TT Black screen, and then shut's down..
Going to FORMAT the Card and start over again, to see if THAT works....
At least I did a FULL EXPLORER backup....
Just a thought..... It wouldn't be the fact that I'm using a 4Gb Sandisk SD card, would it??? |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Mon Jul 13, 2009 8:48 pm Post subject: |
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| Has the device ever worked with the 4GB card inserted? - if so is it an SC or SDHC type? - Mike |
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Stampy72
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Joined: Jun 19, 2008
Posts: 192
Location: near Stamford, Lincs
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| Posted: Mon Jul 13, 2009 8:55 pm Post subject: |
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| mikealder wrote: | | Has the device ever worked with the 4GB card inserted? - if so is it an SC or SDHC type? - Mike |
It's worked before, and is an SDHC type....
When I've finished downloading all the stuff, I'll try putting my Explorer backup onto my old 2GB Card, that I know works and i'll report back... |
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Stampy72
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Joined: Jun 19, 2008
Posts: 192
Location: near Stamford, Lincs
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| Posted: Mon Jul 13, 2009 10:07 pm Post subject: |
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Total Re-install............
As above - loads TT software, then goes on an endless re-boot and shut down...
Inserted 2Gb card, and my Explorer backup - back to the original problem... |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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Stampy72
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Joined: Jun 19, 2008
Posts: 192
Location: near Stamford, Lincs
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| Posted: Tue Jul 14, 2009 1:08 pm Post subject: |
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True...
But it STILL doesn't solve my Icon problem..... |
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