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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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 Posted: Sat Mar 24, 2007 4:53 pm Post subject: |
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| In this case you have two options, purchase another memory card from a reputable supplier that has a good high speed capability the "Integral SD High Speed" from Maplins work fine in the Go devices and install your back-up to it, or wait until Monday morning and contact TomTom via the phone number (which you have got) - explain the card is dead, they should be able to sort you out, they have been asking for proof of purchase for waranty work so please have your receipt ready as a photocopy to send back as well - Mike |
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happypedal
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Joined: Apr 26, 2006
Posts: 11
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| Posted: Sat Mar 24, 2007 5:14 pm Post subject: |
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hiya, i just tried the flash, but still no joy 
no maps found!
worth a try tho |
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happypedal
Occasional Visitor
Joined: Apr 26, 2006
Posts: 11
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| Posted: Sat Mar 24, 2007 5:23 pm Post subject: |
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| mikealder wrote: | | In this case you have two options, purchase another memory card from a reputable supplier that has a good high speed capability the "Integral SD High Speed" from Maplins work fine in the Go devices and install your back-up to it, or wait until Monday morning and contact TomTom via the phone number (which you have got) - explain the card is dead, they should be able to sort you out, they have been asking for proof of purchase for waranty work so please have your receipt ready as a photocopy to send back as well - Mike |
i've got three other sd cards a 512m , 1gb and a 2gb one sandisk and two vikings and none of them will work. do you t hink it's the SD card or the data or the TT? |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Sat Mar 24, 2007 5:28 pm Post subject: |
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| Probably the back-up that is not intact to be honest, the folder screen capture you listed doesn't look good with some strange folder called .Trashes in it - can you locate the actual backup folder on the PC and grab a screen shot of that using Windows Explorer - the way to find the actual folder is via TomTom Home once this software is running select File/ Preferences click the advanced tab and file path to the backup will be listed, if the back up is bad there is little else you can do until Monday - Mike |
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happypedal
Occasional Visitor
Joined: Apr 26, 2006
Posts: 11
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| Posted: Sat Mar 24, 2007 6:08 pm Post subject: |
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| mikealder wrote: | | Probably the back-up that is not intact to be honest, the folder screen capture you listed doesn't look good with some strange folder called .Trashes in it - can you locate the actual backup folder on the PC and grab a screen shot of that using Windows Explorer - the way to find the actual folder is via TomTom Home once this software is running select File/ Preferences click the advanced tab and file path to the backup will be listed, if the back up is bad there is little else you can do until Monday - Mike |
looks like im going to be phoning them monday, just one thing when i go tom tom home it displays in the bottom left hand column "MY GO 710" when mine is a go 510, is this right? 
cheers for all the help and ideas today
h.p |
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