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Pocket GPS World :: View topic - How to reset the TomTom Go or Rider products.
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How to reset the TomTom Go or Rider products.
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mikealder
Pocket GPS Moderator
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Fri Feb 01, 2008 9:44 pm    Post subject: Reply with quote

The normal approach to this is to delete all the files from the root of the TomTom device, just the files though

DO NOT DELETE ANY FOLDERS

Then connect the device to the PC and run TomTom Home, let it check for updates and it will download and install the latest version of software to your device - Mike
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ernie_kay
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Joined: Jan 30, 2008
Posts: 9
Location: Lincoln

PostPosted: Fri Feb 01, 2008 11:06 pm    Post subject: Fixed it Reply with quote

A quick format and copy of backup worked. Phew
Ernie
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peasemore
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Joined: Aug 03, 2007
Posts: 379
Location: Berkshire

PostPosted: Fri Jun 06, 2008 9:56 pm    Post subject: Link broke Reply with quote

Reset button link is broken Admin.

The all important reset switch location
http://service.tomtom.com/cgi-bin/uk.cfg/php/enduser/popup_adp.php?p_faqid=4229&p_created=1140426118
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Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Fri Jun 06, 2008 11:53 pm    Post subject: Re: Link broke Reply with quote

peasemore wrote:
Reset button link is broken Admin.

The all important reset switch location
http://service.tomtom.com/cgi-bin/uk.cfg/php/enduser/popup_adp.php?p_faqid=4229&p_created=1140426118


I'm afraid THAT one doesn't work for me...

I usually suggest this one for people looking for their reset button:

http://www.tomtom.com/support/index.php?FID=6965&Lid=1
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HDRW
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Joined: Sep 04, 2005
Posts: 18
Location: St.Albans, Hertfordshire

PostPosted: Fri Dec 19, 2008 4:07 pm    Post subject: To update firmware or not? Reply with quote

My girlfriend has a TomTom ONE (USA version) which she got as a present last Christmas. On trying to update its firmware soon afterwasrds, it locked up and wouldn't respond to anything. She took it back and got a replacement (Americans provide a "take it back" receipt with gifts, which doesn't specify the price! :-)

Since then she won't update the new one in case it does the same (almost out of warranty now).

Is there a "safe" way to update it, or is there a chance of bricking it?

Cheers,
Howard
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Darren
Pocket GPS Staff
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Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Fri Dec 19, 2008 4:11 pm    Post subject: Reply with quote

Take a FULL windows backup first of the device and its contents.

Then even if something does go wrong you can almost always recover.
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