How to reset the TomTom Go or Rider products.

[mikealder]

The normal approach to this is to delete all the files from the root of the TomTom device, just the files though

DO NOT DELETE ANY FOLDERS

Then connect the device to the PC and run TomTom Home, let it check for updates and it will download and install the latest version of software to your device - Mike

[ernie_kay]

A quick format and copy of backup worked. Phew
Ernie

[peasemore]

Reset button link is broken Admin.

The all important reset switch location
http://service.tomtom.com/cgi-bin/uk.cfg/php/enduser/popup_adp.php?p_faqid=4229&p_created=1140426118
_________________
Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.

[Andy_P]

[HDRW]

My girlfriend has a TomTom ONE (USA version) which she got as a present last Christmas. On trying to update its firmware soon afterwasrds, it locked up and wouldn't respond to anything. She took it back and got a replacement (Americans provide a "take it back" receipt with gifts, which doesn't specify the price! :-)

Since then she won't update the new one in case it does the same (almost out of warranty now).

Is there a "safe" way to update it, or is there a chance of bricking it?

Cheers,
Howard

[Darren]

Take a FULL windows backup first of the device and its contents.

Then even if something does go wrong you can almost always recover.
_________________
Darren Griffin

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