3 weeks and still no TTM V5 upgrade?

trevreyno · Occasional Visitor Joined: Mar 22, 2005 Posts: 29

Well its 3 weeks now since TT first offered the TTM V5 upgrade on their site and the mine still says"AUTHORISED WAREHOUSE" on the orders page.
unless TT start shipping in the next week even the 5 weeks quoted is begining to look a bit optimistic!. Crying or Very sad

pcb007 · Regular Visitor Joined: Dec 20, 2004 Posts: 122

I agree totally. Has anybody on here actually received their upgrade yet? Mine is nearly 3 weeks now. Emailed Tom Tom support, apparently when authorised changes to 'Captured' then the order is ready for dispatch or has been dispatched.

jayd · Regular Visitor Joined: Mar 26, 2005 Posts: 86

Yes same BS story here. Very shabby on Tomtoms part. They obviously took pre orders and secured our money, so we can't get to it, when they weren't ready to start dispatching upgrades.
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gstenson · Posted: Thu May 05, 2005 9:30 am Post subject:

Hate to say it but 'me to'. Very very poor TT. Why on earth does it take 5 weeks anyway to delivery something? Are they delivering it by foot?
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clivers · Posted: Thu May 05, 2005 10:06 am Post subject:

it is pretty bad i have to say. but nothing new for tomtom. its the same every year as others will tell you...
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pcb007 · Regular Visitor Joined: Dec 20, 2004 Posts: 122

I must admit i dont like the way they do business or treat their customers. Problem is the software is so good, but it makes me wonder why i dont go the pirated software route to be honest, after all in some respects they deserve it. its quite possible they could have got the money authorised on my account but not debited it till the goods where despatched, which is what some other companies do. Anyway i have made my mind up, and its probably cutting my nose off to spite my face, but if i dont get the upgrade within the specified 5 weeks i will cancel it and demand a refund, if need be through the credit card company.

flasher · Regular Visitor Joined: Oct 07, 2004 Posts: 120

ordered mine on

21st april which means the 5 week period will be up on the 26th may

order still showing
status: Authorised , Shipping status: Warehouse

i will also be cancelling my order if it don`t land on my doorstep by then

if the upgrade ain`t ready for release then they shouldn`t be allowed to advertise that its available for purchase,

so wheres a tomtom rep , surely there watching this forum,

a few answers / explanation would be nice
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aliendad · Posted: Thu May 05, 2005 2:41 pm Post subject: upgrade ordered

nothing personal, but my order was placed on the 18th of April,
and I had better get my upgrade before you!

ha ha

pcb007 · Regular Visitor Joined: Dec 20, 2004 Posts: 122

Sorry to beat the both of you but i ordered mine on the 15th April :P So its me 1st or theres gonna be trouble. :D

aliendad · Posted: Thu May 05, 2005 8:26 pm Post subject:

as long as they have three to dispatch i'm happy,

if not, can i have monday & thursday, flasher has it tuesday & wednesday
and you have it friday, saturday & sunday.

problem solved!!!! :D

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