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My Drive

 
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harley-noj
Regular Visitor


Joined: Mar 18, 2006
Posts: 77
Location: South Yorkshire

PostPosted: Sat Dec 07, 2019 1:18 pm    Post subject: My Drive Reply with quote

Hi anyone having issues with MyDrive. Everytime I try to update my TT is just says servers busy. I then delete MyDrive and reinstall, all is well!!
This has been going on for a couple of weeks. Any ideas?
Thanks
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Kremmen
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Mar 03, 2006
Posts: 5928
Location: West London & Reading

PostPosted: Sat Dec 07, 2019 3:08 pm    Post subject: Reply with quote

My first thought is a cookie, temp file or something else is being removed on shutdown or browser shutdown.

Have you got any 'cleaners' running ?
_________________
Satnav:
Garmin DS61 LMT-D (In the car)
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
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harley-noj
Regular Visitor


Joined: Mar 18, 2006
Posts: 77
Location: South Yorkshire

PostPosted: Sun Dec 08, 2019 10:51 am    Post subject: Reply with quote

HI Kremmen No cleaners as such just Norton which every now and then cleans temp files.
I'll look deeper into this, thanks for the help.
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technik
Lifetime Member


Joined: Mar 18, 2004
Posts: 785
Location: Midlands UK

PostPosted: Wed Dec 11, 2019 1:21 pm    Post subject: Reply with quote

Kremmen wrote:
My first thought is a cookie, temp file or something else is being removed on shutdown or browser shutdown.

Have you got any 'cleaners' running ?


I had a problem recently with Mydrive route planner where the map would not show up.
Deleting all the TomTom Mydrive cookies cleared the problem.
_________________
GO 620, Tomtom Android EU,
Garmin 2548LMT-D; 2599LMT-D
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shires999
Lifetime Member


Joined: Nov 09, 2006
Posts: 95

PostPosted: Sun Mar 01, 2020 11:45 am    Post subject: Re: My Drive Reply with quote

harley-noj wrote:
Hi anyone having issues with MyDrive. Everytime I try to update my TT is just says servers busy. I then delete MyDrive and reinstall, all is well!!
This has been going on for a couple of weeks. Any ideas?
Thanks


Hi. I'm getting the same. I know it's connected as I can upload the PGPSW speed cameras but I can't download any updates or maps.

Did you solve it?
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mmm-five
Occasional Visitor


Joined: Jun 02, 2006
Posts: 34

PostPosted: Sun Mar 08, 2020 1:46 pm    Post subject: Reply with quote

What seems to work for me (most of the time) is to log out of my account and sign in again.
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Tangsoodogb
Lifetime Member


Joined: May 23, 2006
Posts: 31
Location: Halifax

PostPosted: Sun Mar 08, 2020 2:07 pm    Post subject: Reply with quote

Their official web site, http://uk.support.tomtom.com/
says:
'It's currently not possible to update devices using MyDrive Connect, TomTom HOME or over Wi-Fi. We are working on a fix with high priority.'

Sounds like they have a major problem.
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RandallJHedman
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Joined: Jun 30, 2020
Posts: 1

PostPosted: Tue Jun 30, 2020 9:24 pm    Post subject: Reply with quote

Nice
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