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were is my subscription gone :evil: :evil:

 
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Rchiil
Occasional Visitor


Joined: Apr 30, 2019
Posts: 1

PostPosted: Thu Sep 19, 2019 7:29 pm    Post subject: were is my subscription gone :evil: :evil: Reply with quote

So today sent my second message via support about my subscription, paid in april had access for one or two months then it shows up as subscribe again and i cant access downloads? what has happened then, please fix this issue, dont even get email saying support ticket number despite support page saying I will?

(and yes I am a it guy, so checked mail server, junk, inbox, spam, and blacklist and all is clear).

can anyone actually do something on the forum to get this fixed as support route does not work for me.

dont mean to be rude about it, but one month no reply, Ill only wait 2 weeks on this the submit a claim for a refund as I am not being provided with the service.
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MaFt
Pocket GPS Staff
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Joined: Aug 31, 2005
Posts: 14197
Location: Bradford, West Yorkshire

PostPosted: Fri Sep 20, 2019 6:55 pm    Post subject: Reply with quote

You had your subscription revoked for piracy back in June.
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sussamb
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Joined: Mar 18, 2011
Posts: 4188
Location: West Sussex

PostPosted: Fri Sep 20, 2019 7:06 pm    Post subject: Reply with quote

Laughing Pistol Shoot Out
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
Posts: 14615
Location: Keynsham

PostPosted: Fri Sep 20, 2019 8:55 pm    Post subject: Reply with quote

Instead of “occasional visitor”, shouldn’t he be described as “banned”?
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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dales
Frequent Visitor


Joined: May 04, 2008
Posts: 688
Location: Knaresborough, North Yorkshire.

PostPosted: Fri Sep 20, 2019 11:52 pm    Post subject: Reply with quote

It sounds like a new, more commercial, approach from PGPSW.

It appears that if he would simply "subscribe again" it seems he will now be restored and will have rehabilitated himself.

Dales.
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Kremmen
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Joined: Mar 03, 2006
Posts: 5352
Location: West London & Reading

PostPosted: Sat Sep 21, 2019 3:07 am    Post subject: Reply with quote

There's no excuse for giving away your personal identifiable PGPSW database to all and sunder.

Bad form
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DennisN
Tired Old Man
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Joined: Feb 27, 2006
Posts: 14615
Location: Keynsham

PostPosted: Sat Sep 21, 2019 8:24 am    Post subject: Reply with quote

Could we publish the first two posts of this thread in the newsletter? (But without correcting the first post's grammar and missing capitalisation).
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Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 9683
Location: Bexhill, East Sussex, UK

PostPosted: Sat Sep 21, 2019 8:46 am    Post subject: Re: were is my subscription gone :evil: :evil: Reply with quote

Rchiil wrote:
Ill only wait 2 weeks on this the submit a claim for a refund as I am not being provided with the service.
Good luck with that then if you have 'released a pirate copy' of your download and were caught doing it. Rolling Eyes
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Kremmen
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Joined: Mar 03, 2006
Posts: 5352
Location: West London & Reading

PostPosted: Sat Sep 21, 2019 8:58 am    Post subject: Reply with quote

Yes, you've probably had over your 52 downloads
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 9683
Location: Bexhill, East Sussex, UK

PostPosted: Sat Sep 21, 2019 9:10 am    Post subject: Reply with quote

I certainly have, but I don't give them away/sell them on.
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Kremmen
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Joined: Mar 03, 2006
Posts: 5352
Location: West London & Reading

PostPosted: Sat Sep 21, 2019 10:14 am    Post subject: Reply with quote

What I was referring to was his 52 downloads as he gave it to others.

Good ploy having each download fingerprinted, ties an internet copy to the owner.
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