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TomTom won't update - MyDrive Connect and TomTom Services

 
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nibor
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Joined: Mar 02, 2006
Posts: 66

PostPosted: Thu Jan 10, 2019 8:12 pm    Post subject: TomTom won't update - MyDrive Connect and TomTom Services Reply with quote

Does anyone know why tomtom wont update at the mo seems to be affecting many people?

* Subject line of thread updated by Privateer
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Privateer
Pocket GPS Moderator
Pocket GPS Moderator


Joined: 30/12/2002 17:36:20
Posts: 4912
Location: Oxfordshire, England, UK

PostPosted: Thu Jan 10, 2019 9:01 pm    Post subject: Reply with quote

What device are you using?
What update are you referring to, maps, software, etc?

Regards,
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Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
Garmin Camper 770 LMT-D
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dhn
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA

PostPosted: Thu Jan 10, 2019 11:47 pm    Post subject: Reply with quote

TT's Servers are all screwed up. Have been for a couple of days. See here:

https://en.discussions.tomtom.com/mydrive-connect-474/problems-with-mydrive-connect-and-accessing-tomtom-services-on-the-device-1041706
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David
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Privateer
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Joined: 30/12/2002 17:36:20
Posts: 4912
Location: Oxfordshire, England, UK

PostPosted: Fri Jan 11, 2019 10:16 am    Post subject: Reply with quote

Thanks for the information dhn.

I run TomTom GO Mobile iOS app which as you may know has never worked properly with TomTom MyDrive.

I have not seen the message "oops....we are having trouble accessing TomTom services". As TomTom Traffic in my area was, and still is, working OK I wasn't aware that there was a problem with TomTom services. I've even tried downloading a new map via WiFi and that was successful.

nibor, the only thing that you can do is go to the link that dhn gave and monitor the thread and wait until TomTom gives an update.

Regards,
_________________
Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
Garmin Camper 770 LMT-D
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arfurdent
Regular Visitor


Joined: Mar 05, 2006
Posts: 116

PostPosted: Fri Jan 11, 2019 1:14 pm    Post subject: Reply with quote

Privateer wrote:
Thanks for the information dhn.

I run TomTom GO Mobile iOS app which as you may know has never worked properly with TomTom MyDrive.

I have not seen the message "oops....we are having trouble accessing TomTom services". As TomTom Traffic in my area was, and still is, working OK I wasn't aware that there was a problem with TomTom services. I've even tried downloading a new map via WiFi and that was successful.

nibor, the only thing that you can do is go to the link that dhn gave and monitor the thread and wait until TomTom gives an update.

Regards,


just do not hold your breath
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nibor
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Joined: Mar 02, 2006
Posts: 66

PostPosted: Fri Jan 11, 2019 9:02 pm    Post subject: Reply with quote

Seems to back up and running.
go 6200/ rider 400/ Trucker 6000.
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