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POIs not showing on POI submission page
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Privateer
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Joined: 30/12/2002 17:36:20
Posts: 4903
Location: Oxfordshire, England, UK

PostPosted: Sat Jun 16, 2018 10:24 am    Post subject: POIs not showing on POI submission page Reply with quote

My wife and I have recently returned from a trip to Cornwall and I have just tried checking that all of the places that we visited are already saved as POIs in the POI submission page and I can't see any POIs (for any category) on the map at any zoom level.

However, the speed camera submission page is working OK as I can see icons of speed cameras that have already been submitted.

I'm a Mac user and have tried Safari and Chrome browsers with the same results.

Is it just me, all Mac users, or everybody who's affected?

MaFt, is this anything to do with what3words on the POI submission pages?

Regards,
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Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
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Daggers
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Joined: Jun 20, 2005
Posts: 1096
Location: Solihull, UK

PostPosted: Sat Jun 16, 2018 11:56 am    Post subject: Reply with quote

I've got the same problem - using Chrome with Windows 10.
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Privateer
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Joined: 30/12/2002 17:36:20
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Location: Oxfordshire, England, UK

PostPosted: Sat Jun 16, 2018 12:18 pm    Post subject: Reply with quote

Hi Daggers,

Thanks for confirming. I'll contact the admin team to see if they could have a look and fix it.

Regards,
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Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
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johnnym100
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Joined: Apr 17, 2006
Posts: 87
Location: Hampshire/Surrey Border

PostPosted: Sat Jun 16, 2018 2:48 pm    Post subject: Reply with quote

Me too - I thought it was my machine until I saw this thread. Hope it isn't too big an issue for the admins.
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Kremmen
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Joined: Mar 03, 2006
Posts: 6735
Location: West London & Reading

PostPosted: Sat Jun 16, 2018 5:15 pm    Post subject: Reply with quote

Are they little brown circles or are they the standard stuff ?

I've zoomed in on my tablet (used Manchester) and I can see some, but not a lot.

Got anywhere specific so I can confirm ?
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Privateer
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Joined: 30/12/2002 17:36:20
Posts: 4903
Location: Oxfordshire, England, UK

PostPosted: Sat Jun 16, 2018 5:31 pm    Post subject: Reply with quote

Hi K,

You should see the different square icons.

From my records you could have a look at Disneyland Hotel, Disney's Hotel New York, and Disney's Newport Bay Club, although they are in France - they should demonstrate the problem.

You'll see the POI pointer (green circle) but there are no icons for the various POIs that should be there.

Regards,

Regards,
_________________
Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
Garmin Camper 770 LMT-D
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Kremmen
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Joined: Mar 03, 2006
Posts: 6735
Location: West London & Reading

PostPosted: Sun Jun 17, 2018 6:22 am    Post subject: Reply with quote

If the user submitted ones are square then no, I can't see them either.

Just the little round brown ones that do look like standard default.

That first link shows me 4 round POi's with the left 2 being amusement park brown wheel icons.
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Privateer
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Joined: 30/12/2002 17:36:20
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Location: Oxfordshire, England, UK

PostPosted: Sun Jun 17, 2018 8:44 am    Post subject: Reply with quote

Hi K,

Yes that's what's happening at the moment.

The user submitted ones are square, and they are not visible.

The little round brown ones are the standard Google Maps builit-in ones.

Regards,
_________________
Robert.
iPhone 6s Plus, iOS 14.0.1: iOS CamerAlert v2.0.7
TomTom GO Mobile iOS 2.3.1; TomTom (UK & ROI and Europe) iOS apps v1.29
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Kremmen
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Joined: Mar 03, 2006
Posts: 6735
Location: West London & Reading

PostPosted: Sun Jun 17, 2018 10:19 am    Post subject: Reply with quote

Broke then
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johnnym100
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Joined: Apr 17, 2006
Posts: 87
Location: Hampshire/Surrey Border

PostPosted: Mon Jun 18, 2018 7:58 pm    Post subject: Reply with quote

Still goosed. Assume admins are working on it.

Downloads still work but submissions would be blind without the display on the submission map. [I have several to do but won't submit unit fixed]
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johnnym100
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Joined: Apr 17, 2006
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Location: Hampshire/Surrey Border

PostPosted: Fri Jun 22, 2018 6:18 am    Post subject: Reply with quote

Any news on this? Still seems broken
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MaFt
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Joined: Aug 31, 2005
Posts: 14843
Location: Bradford, West Yorkshire

PostPosted: Fri Jun 22, 2018 10:29 am    Post subject: Reply with quote

I'm in Portugal with limited internet access and don't have my main laptop. I think I know what's causing it but I can't do anything until I get back over the weekend.

Apologies for this!
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MaFt
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Joined: Aug 31, 2005
Posts: 14843
Location: Bradford, West Yorkshire

PostPosted: Fri Jun 22, 2018 10:29 am    Post subject: Reply with quote

I'm in Portugal with limited internet access and don't have my main laptop. I think I know what's causing it but I can't do anything until I get back over the weekend.

Apologies for this!
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MaFt
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Joined: Aug 31, 2005
Posts: 14843
Location: Bradford, West Yorkshire

PostPosted: Fri Jun 22, 2018 10:36 am    Post subject: Reply with quote

that's fixed now - i found another way i could do it without having my laptop :D
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M8TJT
The Other Tired Old Man
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Joined: Apr 04, 2006
Posts: 10118
Location: Bexhill, South Sussex, UK

PostPosted: Fri Jun 22, 2018 10:49 am    Post subject: Reply with quote

Was it your Hogwarts magic wand MaFt?
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