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Maps not downloading on the road

 
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HughGW
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Joined: May 31, 2006
Posts: 40

PostPosted: Sun Mar 11, 2018 4:53 pm    Post subject: Maps not downloading on the road Reply with quote

Hi, thought I had seen something on this but canít find it now.

Recent trip to Devon started app on iPhone8 iOS 11.2.6 with Three. I had a 4G or 3G signal nearly all the time and I have plenty of data allowance. I have maps set to display always.

Maps did not download, closed and restarted app, no maps. Warnings and alerts received as usual but only map grid showing, no roads. This remained the same all the way home up the M5. When starting app could see large scale north of UK before the auto-zoom in function started in to the grid only display.

Now sat at home on 4G only (no WiFi) and maps around my location download fine.

Any thoughts?
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 9106
Location: Bexhill, East Sussex, UK

PostPosted: Sun Mar 11, 2018 7:42 pm    Post subject: Reply with quote

Silly question, but you did have mobile data switched on?
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Kremmen
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Joined: Mar 03, 2006
Posts: 4384
Location: West London

PostPosted: Mon Mar 12, 2018 5:50 am    Post subject: Reply with quote

I also had trouble with the map refresh so I turned them off as I don't need them. My phone is out of view and just connects via BT to issue warnings over the car system.

What I don't know is whether downloading Google maps to the phone helps. I've got 2 large areas downloaded but never tested them in anger.
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 9106
Location: Bexhill, East Sussex, UK

PostPosted: Mon Mar 12, 2018 9:15 am    Post subject: Reply with quote

Kremmen wrote:
I've got 2 large areas downloaded but never tested them in anger.
The downloaded ones 'time out' after a while and you have to re-download them.
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Kremmen
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Location: West London

PostPosted: Mon Mar 12, 2018 9:43 am    Post subject: Reply with quote

Mine seem to auto refresh.
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
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Location: Bexhill, East Sussex, UK

PostPosted: Mon Mar 12, 2018 12:03 pm    Post subject: Reply with quote

Possibly.
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HughGW
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Joined: May 31, 2006
Posts: 40

PostPosted: Thu Mar 15, 2018 10:37 am    Post subject: Reply with quote

M8TJT wrote:
Silly question, but you did have mobile data switched on?


Yes
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HughGW
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Joined: May 31, 2006
Posts: 40

PostPosted: Thu Mar 15, 2018 2:49 pm    Post subject: Resolved! Reply with quote

To close this loop and provide help to others if required. It was all data downloads not app specific. Spoke to Three, Reset Network Settings et voila my data is back!
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landry91
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Joined: Mar 15, 2018
Posts: 1

PostPosted: Thu Mar 15, 2018 6:26 pm    Post subject: Re: Maps not downloading on the road Reply with quote

HughGW wrote:
Hi, thought I had seen something on this but canít find it now.

Recent trip to Devon started app on iPhone8 iOS 11.2.6 with Three. I had a 4G or 3G signal nearly all the time and I have plenty of data allowance. I have maps set to display always.

Maps did not download, closed and restarted app, no maps. Warnings and alerts received as usual but only map grid showing, no roads. This remained the same all the way home up the M5. When starting app could see large scale north of UK before the auto-zoom in function started in to the grid only display.

Now sat at home on 4G only (no WiFi) and maps around my location download fine.
transfers Dieppe
Any thoughts?

did you have mobile data switched on
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 9106
Location: Bexhill, East Sussex, UK

PostPosted: Thu Mar 15, 2018 7:20 pm    Post subject: Reply with quote

Yes he did and would know that if you had read 2 posts up from yours.
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