Home PageFacebookRSS News Feed
PocketGPS
Web
Read the current newsletter! Weekly
Newsletter
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Registering on new device
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Registering on new device

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
View previous topic :: View next topic  
Author Message
nezford
Occasional Visitor


Joined: Nov 12, 2012
Posts: 3

PostPosted: Wed Feb 11, 2015 1:21 pm    Post subject: Registering on new device Reply with quote

Hi I've just changed my mobile phone and I'm having issues regarding setting up my existing account to the app on my new phone. I have tried to fill out the contact support form but it tells my email address is invalid although it is the same email I have been using previously to register and pay my subscription through. Any help would be appreciated.
Back to top
View user's profile Send private message
Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10607
Location: Suffolk, UK

PostPosted: Wed Feb 11, 2015 3:27 pm    Post subject: Reply with quote

If you are signed in when filling out the Support Ticket, the email address field will be automatically filled in for you. Confused

When you go to Manage Cameras, on the phone, have you used the 'Link PocketGPSWorld account' button? A little more info about the phone model, what you're doing and any error messages may help to resolve the issue.
_________________
Richard

TT 910 V7.903 (9183/081205) OS:2344
Europe version 1045.10005
TT Via 135 App 12.075
Europe v 1055.10439
Back to top
View user's profile Send private message Visit poster's website
nezford
Occasional Visitor


Joined: Nov 12, 2012
Posts: 3

PostPosted: Wed Feb 11, 2015 5:27 pm    Post subject: Reply with quote

Hi thanks for the reply. I have gone into the manage cameras part in the app and the only option available is to 'register at pocketgpsworld' this links me directly to the website to register. I then enter my email address, enter and nothing happens and I get no confirmation via email. My phone is a Samsung S5 running android 4.4.2, cheers Neil
Back to top
View user's profile Send private message
nezford
Occasional Visitor


Joined: Nov 12, 2012
Posts: 3

PostPosted: Wed Feb 11, 2015 5:37 pm    Post subject: Reply with quote

I have managed to sort it. My phone had auto punctuated a space after my email address and it was this that was throwing the problem. Many thanks for your help.
Back to top
View user's profile Send private message
Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10607
Location: Suffolk, UK

PostPosted: Wed Feb 11, 2015 7:33 pm    Post subject: Reply with quote

Glad it's sorted. Smile
_________________
Richard

TT 910 V7.903 (9183/081205) OS:2344
Europe version 1045.10005
TT Via 135 App 12.075
Europe v 1055.10439
Back to top
View user's profile Send private message Visit poster's website







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems? All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.11 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
18.094 (23 Sep 20)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







Terms & Privacy


GPS Shopping