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No access to subscriber section

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
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CAA_1030130004
Occasional Visitor


Joined: Oct 30, 2014
Posts: 2

PostPosted: Mon Dec 22, 2014 4:18 pm    Post subject: No access to subscriber section Reply with quote

Hello, it has now been several weeks since paying for the database access, but I still am not able to use the subscribers area, details of my email and nickname below:

You used (Gilesthedog@gmail.com) to register on the PocketGPSWorld.com site.

Your user account has been activated and is ready to use.

Your account details are:

Nickname: CAA_1030130004
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Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10607
Location: Suffolk, UK

PostPosted: Mon Dec 22, 2014 6:47 pm    Post subject: Reply with quote

You will probably get a quicker response from the team is you use the Support Page.
_________________
Richard

TT 910 V7.903 (9183/081205) OS:2344
Europe version 1045.10005
TT Via 135 App 12.075
Europe v 1055.10439
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CAA_1030130004
Occasional Visitor


Joined: Oct 30, 2014
Posts: 2

PostPosted: Mon Dec 22, 2014 6:51 pm    Post subject: No response so far Reply with quote

I raised a ticket on Weds 17th and had no reply, hence my attempt in this forum.
Thanks, Tom.
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Daggers
Lifetime Member


Joined: Jun 20, 2005
Posts: 1096
Location: Solihull, UK

PostPosted: Mon Dec 22, 2014 9:02 pm    Post subject: Reply with quote

Are you logged in to the site? The right-hand blue tab at the top of the page will tell you - it will either say "My Account" or "Log in/Register"

That might help identify where the problem lies.
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Garmin DriveSmart 50 LMT-D
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14467
Location: Bradford, West Yorkshire

PostPosted: Mon Dec 22, 2014 9:34 pm    Post subject: Reply with quote

Hi Tom,

Darren replied to your ticket at 5pm on the same day. I'm guessing it got spammed by your ISP?

Copy of reply:

Quote:
Hi Tom,

The subscription is active under username 'gilesthedog'. You need to link to that account to access the subscription.

http://www.cameralert.com/manual/android
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