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Pocket GPS World :: View topic - Tomtom App stops working after Android 5 (Lollipop) update
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Tomtom App stops working after Android 5 (Lollipop) update

 
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alanlakes
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Joined: Dec 28, 2005
Posts: 94
Location: Chevington, Suffolk

PostPosted: Wed Nov 19, 2014 6:23 pm    Post subject: Tomtom App stops working after Android 5 (Lollipop) update Reply with quote

Received Android 5 lollipop on Monday for my Nexus 5. Used Tomtom app today and it keeps restarting when you pick a menu option e.g drive to.

There is some chatter on Tomtom Forums about a future fix but no timescale.
I would have thought, in fact I am pretty confidant that even Tomtom has known about the lollipop update for months. Wouldn't they have received some beta software from Google for testing?

Fortunately I knew the best route on my journey today. But if you use Tomtom Android for your Satnav and depend on it, I would advise not updating to lollipop until it's (tomtom) is fixed.

As an aside I reloaded Copilot premium onto phone and it runs OK. But I now know why I bought Tomtom as copilot takes you seemingly on routes that you would not have picked if you only used a map. But at least it ran on Lollipop!

Alan
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Tomtom Go 6200, Tomtom GO Android app, Garmin GPSMap 62stc, Garmin Oregon 450, Memory map V5 & V6, Moto G6, CamerAlert, Copilot Premium, MM Tracker.
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alanlakes
Lifetime Member


Joined: Dec 28, 2005
Posts: 94
Location: Chevington, Suffolk

PostPosted: Thu Nov 20, 2014 6:11 pm    Post subject: Reply with quote

Update - just received reply from Tomtom support:-

I would like to inform you that our 2nd line team have taken care of this issue and we are going to launch a new application version of TomTom app up to this Friday 21/11/2014. The new application version will resolve all the issues related to the TomTom app with the Android 5.0. I would request you to be patient until new application version gets released.

See what happens Friday!

Alan
_________________
Tomtom Go 6200, Tomtom GO Android app, Garmin GPSMap 62stc, Garmin Oregon 450, Memory map V5 & V6, Moto G6, CamerAlert, Copilot Premium, MM Tracker.
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M8TJT
The Other Tired Old Man
The Other Tired Old Man


Joined: Apr 04, 2006
Posts: 9752
Location: Bexhill, East Sussex, UK

PostPosted: Fri Nov 21, 2014 10:15 am    Post subject: Reply with quote

alanlakes wrote:
......I would request you to be patient until new application version gets released.....
Like you have the option of not being patient???? Rolling Eyes
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alanlakes
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Joined: Dec 28, 2005
Posts: 94
Location: Chevington, Suffolk

PostPosted: Fri Nov 21, 2014 10:36 am    Post subject: Reply with quote

Update 2

App updated last night. Seems to working OK. Will test today.

Alan
_________________
Tomtom Go 6200, Tomtom GO Android app, Garmin GPSMap 62stc, Garmin Oregon 450, Memory map V5 & V6, Moto G6, CamerAlert, Copilot Premium, MM Tracker.
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