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Database download shows no cameras!

 
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CA_0101181039
Lifetime Member


Joined: Jan 01, 2012
Posts: 3

PostPosted: Tue Jan 03, 2012 11:48 pm    Post subject: Database download shows no cameras! Reply with quote

Hi,
Recently downloaded the app and after registering was told a new database version was available for download. Did this OK but now Server field shows 9.123 (30062) and my phone shows 9.123 (0). Is this normal, a hiccup or me being unlucky.......
Any help appreciated


Ian Confused
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DennisN
Tired Old Man
Tired Old Man


Joined: Feb 27, 2006
Posts: 14738
Location: Keynsham

PostPosted: Tue Jan 03, 2012 11:53 pm    Post subject: Reply with quote

It happens sometimes. Just click to download again.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!
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CA_0101181039
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Joined: Jan 01, 2012
Posts: 3

PostPosted: Wed Jan 04, 2012 8:07 am    Post subject: Reply with quote

Thanks for the response but the phone now says I am not subscribed for downloads and no option to download again. The phone is linked to this account.

Cheers,
Ian
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23847
Location: Hampshire, UK

PostPosted: Wed Jan 04, 2012 8:35 am    Post subject: Reply with quote

Something as clearly gone awry here.

If you can submit a ticket at using our Support system here we'll reset your free download and advise how to resolve this.
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Darren Griffin - Editor
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CA_0101181039
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Joined: Jan 01, 2012
Posts: 3

PostPosted: Wed Jan 04, 2012 5:16 pm    Post subject: Reply with quote

Ticket raised and download sorted, ta very much.

Cheers,
Ian
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