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Pocket GPS World :: View topic - Subscription renewed via Paypal - Not shown on My Account
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Subscription renewed via Paypal - Not shown on My Account

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
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Redtara
Occasional Visitor


Joined: Dec 20, 2010
Posts: 1

PostPosted: Fri Dec 30, 2011 7:18 pm    Post subject: Subscription renewed via Paypal - Not shown on My Account Reply with quote

Hi,

Can you please help me following my paypal renewal (as per your email sent to me) on the anniversary of my subscription 20 Dec 2011 but this is not reflected in my account as I'm shown as not being a subscriber.


Best regards,

Neil
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Oldboy
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Dec 08, 2004
Posts: 10615
Location: Suffolk, UK

PostPosted: Fri Dec 30, 2011 7:36 pm    Post subject: Reply with quote

It would be better, and quicker, to raise a Support Ticket (see Support Tab at top of page).

You will need to supply the Paypal details to help track the transaction.

Did you pay using the same email address that you use on the Forum? I'm not certain but I believe it makes a difference. I stand to be corrected on that one. Embarassed
_________________
Richard

TT 910 V7.903 (9183/081205) OS:2344
Europe version 1045.10005
TT Via 135 App 12.075
Europe v 1065.10740
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14610
Location: Bradford, West Yorkshire

PostPosted: Sat Dec 31, 2011 12:11 pm    Post subject: Reply with quote

For info this has now been resolved Very Happy
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