Home PageFacebookRSS News Feed
PocketGPS
Web
Read the current newsletter! Weekly
Newsletter
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - How do you merge 2 accounts
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

How do you merge 2 accounts

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems?
View previous topic :: View next topic  
Author Message
CA_0403004449
Occasional Visitor


Joined: Apr 03, 2011
Posts: 1

PostPosted: Sun Apr 03, 2011 12:58 am    Post subject: How do you merge 2 accounts Reply with quote

I had an account with an expired subscription. When I got my iPhone 4, I renewed my subscription (from the link in the email telling me my subscription had expired) but it has created a new username and password. How do I merge the two accounts? They both show the real same email address.
Back to top
View user's profile Send private message
JockTamsonsBairn
Lifetime Member


Joined: Jan 10, 2004
Posts: 2777
Location: Bonnie Scotland (West Central)

PostPosted: Sun Apr 03, 2011 1:52 am    Post subject: Re: How do you merge 2 accounts Reply with quote

CA_0403004449 wrote:
I had an account with an expired subscription. When I got my iPhone 4, I renewed my subscription (from the link in the email telling me my subscription had expired) but it has created a new username and password. How do I merge the two accounts? They both show the real same email address.
I think you'll need to raise a support ticket for this. I'd guess you'd need to provide both usernames, the email address and, I guess, clearly state which username you want to keep.
_________________
Jock

TomTom Go 940 LIVE (9.510, Europe v915.5074 on SD & 8.371, WCE v875.3613 on board)
Back to top
View user's profile Send private message
Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Mon Apr 04, 2011 7:36 pm    Post subject: Reply with quote

This has been dealt with, the answer is to log-in using your EXISTING user-name before renewing. Otherwise you end up subscribing as a new user, as you'd expect.
_________________
Darren Griffin - Editor
Back to top
View user's profile Send private message Send e-mail Visit poster's website
CA_0905141633
Occasional Visitor


Joined: Sep 05, 2011
Posts: 1

PostPosted: Mon Sep 05, 2011 4:16 pm    Post subject: Reply with quote

The exact same thing just happened to me. Is there a way around this now that it's happened or is it no big deal?
Back to top
View user's profile Send private message
GerryC
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Mar 01, 2005
Posts: 1513
Location: West Mids

PostPosted: Mon Sep 05, 2011 4:26 pm    Post subject: Reply with quote

As above, raise a support ticket and one of the admins will have a look. Link on the tabs at the top of the page.

Gerry
Back to top
View user's profile Send private message Visit poster's website







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Membership Sign-Up Problems? All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.11 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
19.063 (16 Jun 21)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







Terms & Privacy


GPS Shopping