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Handtec

 
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johntd
Occasional Visitor


Joined: Jan 29, 2005
Posts: 24

PostPosted: Fri Dec 28, 2007 11:38 am    Post subject: Handtec Reply with quote

I have found Handtec very good, ordered Navman S910i it was here the next day, and a very good price as well
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giblets46
Occasional Visitor


Joined: Jan 18, 2008
Posts: 16

PostPosted: Thu Feb 21, 2008 6:26 pm    Post subject: Reply with quote

I purchased my Tomtom from these guys in Jan, the TMC-RDS broke, and although getting in touch can be a pain sometime, I do have a new unit after sending it back a week ago. So you can be assured they will deal with complaints/ problems.
SO thumbs up.
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PaulB2005
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Thu Feb 28, 2008 1:13 am    Post subject: Reply with quote

Another thumbs up here.

Nuvi 760 - ordered 11:14pm Monday, delivered 10:30 am Wednesday.
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MaFt
Pocket GPS Staff
Pocket GPS Staff


Joined: Aug 31, 2005
Posts: 14776
Location: Bradford, West Yorkshire

PostPosted: Tue Oct 07, 2008 8:06 pm    Post subject: Reply with quote

Note: the last 4 posts have been removed as the members had less than 10 posts each. Unfortunately we had to bring in this rule to stop some users creating multiple accounts in order to put down or promote a company.

Please direct any queries to myself

MaFt
[/i]
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dougproctor
Frequent Visitor


Joined: Jun 13, 2005
Posts: 808
Location: The Deep South

PostPosted: Wed Jan 28, 2009 9:21 am    Post subject: A pleasant experience. Reply with quote

Good firm to deal with. Ordered a Navman S90i but then found out about the rebooting and POI restrictions so returned it. Got a full, less postage, refund pretty quickly. Pleasant people to deal with.
Only a couple of small down points. Took just over a week to get a return processed but that was the throwback from the Xmas order/returning and the LiveCare is really hit and miss as to whether you get through. I got though once only but then their phone support is pretty good.
All in all, a good experience and recommended.
Doug
_________________
Returned to a proper Garmin although still have Co-Pilot on a Galaxy S3!
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algypan
Lifetime Member


Joined: Apr 30, 2006
Posts: 84
Location: Barry South Wales

PostPosted: Thu Mar 05, 2009 4:56 pm    Post subject: Reply with quote

I saw the advert for Handtec in the pocket GPS ads and purchaced my TT 540 from them by telephone this was at three pm and it was at my door before 9am and they guaranteed to beat any other price they are really unbeatable
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PaulB2005
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Pocket GPS Moderator


Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Thu Mar 05, 2009 7:36 pm    Post subject: Reply with quote

Same here again for my 740. When the first was RMA i heard nothing for a few days, rang them and it was here the next day!
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Robin2
Lifetime Member


Joined: Nov 24, 2003
Posts: 1441
Location: Swansea

PostPosted: Mon Jul 27, 2009 11:22 am    Post subject: Reply with quote

MaFt wrote:
Note: the last 4 posts have been removed as the members had less than 10 posts each. Unfortunately we had to bring in this rule to stop some users creating multiple accounts in order to put down or promote a company.

Please direct any queries to myself

MaFt
[/i]


Then how did the post from Jolster get through?
Robin
_________________
TomTom One v3 Europe, Navcore 7.903, Western Europe 835.2420
TomTom Go 720 Europe, Navcore 8.351, Western Europe 855.2884
Satmap Active 10
Plus a lot of other PDA GPS kit, seldom used
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Steveee
Lifetime Member


Joined: Dec 16, 2003
Posts: 203
Location: Colchester, Essex

PostPosted: Sat Jun 12, 2010 1:03 pm    Post subject: Reply with quote

Also positive feedback from me. Ordered Garmin 550T Thursday night but MasterCard blocked the purchase for security reasons - did not match my usual buying pattern. Sad On Friday I contacted Handtech online and arranged for a Saturday delivery - extra 3.50. Arrived this morning and now playing with it....

My only complaint is that their customer service number was not answered, but the online support request was picked up quickly.
_________________
Steveee
Where am I?
==============
GO 920 (retired)
Garmin Oregon 550T
Garmin Drivesmart
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Darren
Pocket GPS Staff
Pocket GPS Staff


Joined: 11/07/2002 14:36:40
Posts: 23848
Location: Hampshire, UK

PostPosted: Sun Jun 13, 2010 9:10 am    Post subject: Reply with quote

Robin2 wrote:
Then how did the post from Jolster get through?
Robin

Because it was missed, we make mistakes!
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Darren Griffin - Editor
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tscott
Occasional Visitor


Joined: Apr 06, 2011
Posts: 1

PostPosted: Wed Apr 06, 2011 9:17 am    Post subject: Highly Recommended! Reply with quote

I recently bought an HTC Incredible S from this company, I actually ordered it at a time when it was out of stock. When the item came back in stock the price had dropped by 45 from the one I had already paid when I pre-ordered the phone. I immediately pointed this out to the Handtec support people who promptly refunded the difference to my credit card Very Happy

The order was shipped by FedEx and was delivered with two business days, which is no mean feat given that it had to travel half way across Europe from the UK to Malta!

Well done to all the people at Handtec, keep up the good work!
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