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Icarus3000
Occasional Visitor
Joined: Feb 05, 2010
Posts: 18
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 Posted: Tue Mar 23, 2010 3:37 am Post subject: Telmap stopped working for me today :( |
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Was working fine on Friday, and I didn't use over the weekend, but it is not working today.
BB9700
This is what happens:
* I launch the application.
* Progress bar goes to 100%, looks like everything is working.
* Goes to main "map" screen, says "searching for my location" - all the while, I do not see the map, just the "Telmap logo" wallpaper.
* After about two minutes, message saying "searching for my location" disappears, see the orange location pin on the screen, but still no map
* When I try to "search" I get an error message "Unable to process your request. Please try again or contact customer support"
* Also, when I try to search, it seems to think I am in Great Britain (when in fact I am in Canada)
Please help me get Telmap working again!
I tried with both BIS and BES settings - no change.
Thanks! |
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rjak707
Occasional Visitor
Joined: Feb 19, 2010
Posts: 12
Location: Calgary AB Canada
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| Posted: Tue Mar 23, 2010 3:53 am Post subject: |
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I am in Canada also and have the exact same problem today.
Tug admin please advise what is going on. |
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kstrouse
Occasional Visitor
Joined: Dec 08, 2009
Posts: 11
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| Posted: Tue Mar 23, 2010 12:19 pm Post subject: |
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| For me too, in Pennsylvania, US (including the Great Britain part!) |
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j8ke20
Occasional Visitor
Joined: Jan 15, 2010
Posts: 39
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| Posted: Tue Mar 23, 2010 1:23 pm Post subject: |
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same error here.. and dam ,i really needed to use the GPS today..
Why has this app been so unstable lately? |
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SyBorg
Regular Visitor
Joined: Oct 01, 2009
Posts: 165
Location: UK
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| Posted: Tue Mar 23, 2010 1:33 pm Post subject: |
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| Sounds like Telmap have done another upgrade and made a mistake on the change management. Last time this happened it was fixed by downloading and installing a new version. If someone has time it's worth checking if the version available has gone up an increment or two. |
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TUGAdmin
Frequent Visitor
Joined: Jul 20, 2009
Posts: 299
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| Posted: Tue Mar 23, 2010 1:37 pm Post subject: |
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Hello All,
We are aware of this problem and we are working to solve it.
Thanks,
TUG admin |
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j8ke20
Occasional Visitor
Joined: Jan 15, 2010
Posts: 39
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| Posted: Tue Mar 23, 2010 7:47 pm Post subject: |
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| TUGAdmin wrote: | Hello All,
We are aware of this problem and we are working to solve it.
Thanks,
TUG admin |
thanks, its working for me now |
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Icarus3000
Occasional Visitor
Joined: Feb 05, 2010
Posts: 18
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| Posted: Tue Mar 23, 2010 9:28 pm Post subject: |
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| Thanks! Working for me as well as of this afternoon. |
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rjak707
Occasional Visitor
Joined: Feb 19, 2010
Posts: 12
Location: Calgary AB Canada
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| Posted: Wed Mar 24, 2010 4:46 pm Post subject: |
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| Just checked and seems to be back to normal again. |
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kstrouse
Occasional Visitor
Joined: Dec 08, 2009
Posts: 11
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| Posted: Thu Mar 25, 2010 1:02 am Post subject: |
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| Mine's fine too. Thanks! |
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