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Pocket GPS World :: View topic - username already linked to another device
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username already linked to another device

 
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kleverken
Occasional Visitor


Joined: Sep 21, 2006
Posts: 5

PostPosted: Tue Mar 09, 2010 4:05 pm    Post subject: username already linked to another device Reply with quote

Have just got my upgrade iphone and have tranfered all apps prior to selling old one. When i try to link to data base i get the message that "username already linked to another device"
how do i unlink from old device

thanks
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PaulB2005
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK

PostPosted: Tue Mar 09, 2010 4:13 pm    Post subject: Reply with quote

At the bottom of the support page (http://www.pocketgpsworld.com/cameralert.php) is the following:

"4) I changed my iPhone and now I cannot link my PocketGPSWorld.com account.
The PocketGPSWorld.com account can only be linked to a single iPhone. We appreciate that occasionally devices get lost stolen, replaced or upgraded. If you need to change your account open a support ticket specifying your user name and the UDID of your new device. We will change our registration details on the system for you."

ticket system is here: http://www.pocketgpsworld.com/support.php

and info on getting the udid is:
"The iPhone UDID is obtained by running up iTunes with the iPhone connected click on the iPhone in the left hand panel to get the summary pane displayed, then click on the serial number this will change to the UDID. If you now press CTRL + C it will copy the UDID, you can then paste it in the support form."
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kleverken
Occasional Visitor


Joined: Sep 21, 2006
Posts: 5

PostPosted: Tue Mar 09, 2010 4:18 pm    Post subject: Reply with quote

many thanks have done that now
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