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DraySoft Lifetime Member
Joined: Dec 04, 2005 Posts: 30 Location: Rugeley, Staffs
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Posted: Sat Dec 06, 2008 4:54 pm Post subject: Tomtom Go 720 Replacement Battery |
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Hi All,
Has anyone been able to purchase a replacement battery for Go 720.
I have had mine since they first came out and use it every day in my ‘white van’. It is constantly charged in a Carcomm cradle with a TMC connector.
If I try to use it first thing in a morning without putting it in the cradle it lasts about 10 minutes then it shows the ‘flashing battery’ symbol then switches off.
Regards,
Draysoft. |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Sat Dec 06, 2008 5:01 pm Post subject: |
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Is it still under guarantee? (some TomTom units were 2 years) |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sat Dec 06, 2008 5:31 pm Post subject: |
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The two year warranty stopped at the x10 devices, all units since have been a one year when you read the licence text file on the devices - Mike |
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mz500r Occasional Visitor
Joined: Dec 23, 2006 Posts: 33
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Posted: Sat Dec 06, 2008 10:23 pm Post subject: |
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my rider says two years ?
WHAT THIS WARRANTY COVERS
1) TomTom International B.V. (“TomTom”) warrants to you that the Hardware will be free from defects in workmanship and materials under normal use (“Defects”) for a period of two (2) years from the date that the Hardware was first purchased by you . |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sat Dec 06, 2008 10:31 pm Post subject: |
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The 720 is only one year:
TomTom 720 EULA wrote: | 1) TomTom International B.V. (“TomTom”) warrants to you that the Hardware will be free from defects in workmanship and materials under normal use (“Defects”) for a period of one (1) year from the date that the Hardware was first purchased by you (“Warranty Period”). During the Warranty Period the Hardware will be repaired or replaced at TomTom’s choice (“Limited Warranty”) without charge to you for either parts or labour. This Limited Warranty covers the replacement of the Hardware only. If the Hardware is repaired after the Warranty Period has expired, the Warranty Period for the repair will expire six (6) months after the date of repair. |
Mike |
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Trevor1234 Frequent Visitor
Joined: Apr 30, 2005 Posts: 810 Location: Milton Keynes
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Posted: Sat Dec 06, 2008 10:44 pm Post subject: |
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Hi DraySoft
I see that no one has been able to come up with an answer to your question. So, where do we 720 users get a new battery from when we eventually need one. Until I read your topic I had never given any thought to the subject of a new battery but nothing lasts for ever. _________________ Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G |
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Trevor1234 Frequent Visitor
Joined: Apr 30, 2005 Posts: 810 Location: Milton Keynes
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Calomax Lifetime Member
Joined: Sep 30, 2005 Posts: 988 Location: St Martin's, Guernsey
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DraySoft Lifetime Member
Joined: Dec 04, 2005 Posts: 30 Location: Rugeley, Staffs
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Posted: Sun Dec 07, 2008 12:23 am Post subject: |
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Hi Trevor1234
Many thanks, I will give GPSforLess a go they are not far from me so I can call in.
Also thanks for all other replies.
Draysoft |
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Trevor1234 Frequent Visitor
Joined: Apr 30, 2005 Posts: 810 Location: Milton Keynes
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Posted: Sun Dec 07, 2008 11:16 am Post subject: |
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Hi Calomax
I must admit that I have never seen any instructions as to how one opens up the device and carries out the replacement.
I did operate on my Dell PDA and on my Ipaq PDA two or three years ago but I had followed advice (from this Forum) prior to opening up the innards. _________________ Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sun Dec 07, 2008 11:40 am Post subject: |
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Trevor1234 wrote: | Hi Calomax
I must admit that I have never seen any instructions as to how one opens up the device and carries out the replacement. | Watch this space, I have a full set of pictures detailing how to get in to the x20/ x30 units, its not difficult just a little fiddly, it took me less than 5 mins to strip the device down to the battery.
After the last "How to change a battery" I wrote which was for the 910 resulted in someone managing to crack an aluminium chassis I might resort to sending this one out via e-mail as a Word document, or I could just put it in this thread later today - any thoughts? - Mike |
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253 Lifetime Member
Joined: Mar 05, 2007 Posts: 1058 Location: The green bit between the M40, M4 and M25.
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Posted: Sun Dec 07, 2008 11:55 am Post subject: |
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About the battery, is it possible to get a battery with greater lasting power?
My 720 is only about 2 months ld now, but when blue tooth is on for hands free and running on internal battery it only lasts about an hour before battery is wel down and whilst the TT still works, using mobile via bluetooth is not possible as it requires more power than battery able to deliver.
I have not looked anywhere, but thought it might be possible as you can get bigger bateries for PCs, mobiles and the like. _________________ Triumph Tbird 1700. And now a Bonnie T100. |
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john877 Lifetime Member
Joined: Mar 16, 2007 Posts: 468
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Posted: Sun Dec 07, 2008 12:56 pm Post subject: |
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mikealder wrote: | The two year warranty stopped at the x10 devices, all units since have been a one year when you read the licence text file on the devices - Mike |
This has been discussed in this thread
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=64837&highlight=
And just to complete the link that I posted !! John Lewis emailed me and agreed it was a 2 year warranty |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sun Dec 07, 2008 1:19 pm Post subject: |
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Its actually much easier to get at the battery on the x20/ x30 but it does still involve removal of ribbon cables etc. If you are slightly concerned about undertaking any of the steps outlined below don’t touch the device and pay some one else to fix it.
If you break your device its not my fault, so don't come back shouting here!
Anyone looking to change the battery in their device should read through the entire thread to get a few ideas about removal of the battery cell which isn't easy.
Get it wrong and you could rip copper tracks off the PCB, if you accidentally cut in to the battery then it will probably catch fire or explode.
You will need a Torx No5 bit/ screwdriver and a pair of fine tweezers would be handy but not essential.
Remove the SD card if fitted.
Lay the device screen side down and remove the two screws from the rear of the device:
Insert your thumb nail between the silver trim and black surround near the top of the device, the main unit will start to ease from the black case:
You can now easily extract the main unit, take care not to exert force on the interconnecting cables. Note the main screen ribbon cable, under the black tape is a small PCB multi way connector, remove the tape for access.
At both ends of the connector strip is a small fragile plastic lever, these need to be eased upwards to release the ribbon cable, they only need to move a few MM in order to release the cable. The other two core plug can stay connected for this job so leave it alone.
You can now see the Torx head screws securing the main board into the housing, remove each of these, once they are all out ease the board from the housing, again the speaker wire stays in place so don't go pulling it around too much. With the main board removed turn it over to reveal the battery.
Slightly closer view of the battery and the three pin multi way plug it is fitted with.
- Mike
Edit Once to add notes about reading through entire thread and battery removal issues - Mike Alder
Last edited by mikealder on Sat Oct 03, 2009 12:41 pm; edited 1 time in total |
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topgazza Frequent Visitor
Joined: Aug 16, 2004 Posts: 589 Location: Hampshire, UK
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Posted: Sun Dec 07, 2008 3:09 pm Post subject: |
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Nice one Mike.
Thats a standard 3.7 lith battery.....so yes you can get bigger amp battery. Do a good search...ebay included and you'll find one _________________ TomTom 720
Nokia Lumia 800 with Nokia Maps, iPhone 4S with Apple Maps (sigh) |
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