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Joined: Jan 08, 2008 Posts: 7 Location: West Yorkshire, UK
Posted: Sat Feb 09, 2008 11:17 am Post subject:
Have been trying to update my TT920 to map 7.15 using the latest map guarantee, but it said my map (v7.10) was up to date!!!! Tom Tom support were not very supportive and just sent me baisc insructions on how to select the 'latest map guarantee' option from within Home!!!!!!!!!!!!
Noticed the Home update from v2.2.0.33 to v2.2.1.58 (thanks Neural), and the latest map guarantee now works, so I'm now using the new v7.15 map.
The only issue I've found is that the vast majority of map share updates (including some local ones which had been TomTom verifiied) have been lost. I don't think it's because they're included in the new maps as they're temporary changes like roads blocked due to long-term roadworks now showing as open. Looks like everyone's gonna be resubmitting their map shares again....
Noticed the Home update from v2.2.0.33 to v2.2.1.58 (thanks Neural), and the latest map guarantee now works, so I'm now using the new v7.15 map.
Yes, the LMG might work better with v2.2.1.58 but the MapShare subscription for POIs have stopped working. I would therefore like to go back to v2.2.0.33 if I knew where to find it.
agolder wrote:
The only issue I've found is that the vast majority of map share updates (including some local ones which had been TomTom verifiied) have been lost. I don't think it's because they're included in the new maps as they're temporary changes like roads blocked due to long-term roadworks now showing as open. Looks like everyone's gonna be resubmitting their map shares again....
That's the same discovery I've made. A number of MapShare corrections submitted for the v710 map and were verified by TomTom are missing in v715. This is a major flaw in the MapShare concept. Forcing the users to resubmit all errors again for every new map update is far from encouraging. To me this is an indication that our MapShare updates have not been escalated to Tele Atlas but stayed with TomTom, who have no clue what changes Tele Atlas are including in the next Multinet delivery. Let's hope this works better once (when?) TomTom have acquired Tele Atlas.
I have finally been able to download the new map using the Latest Map Guarantee!!!!! Via TT Home version 2.2.1.58 the first time after 3 hrs it just hung, the second time I attempted it I set it going at 9pm and at midnight it still was saying an hour to go, which it had been saying for the previous 2 hrs!! Anyway I got fed up and went to bed. I got up this morning and it had downloaded the latest map (7.15) so in total it took a long time, and I have an 8MB connection.
What I have noticed though is that it has lost my Home position, and all my PGPSW Speedcams are no longer set to warn when near? Is this normal?
Joined: Feb 27, 2006 Posts: 14892 Location: Keynsham
Posted: Sun Feb 10, 2008 9:22 am Post subject:
Sorry to digress a bit, but you have been talking about Mapshare corrections.
Can somebody please explain (and justify) to me why you are submitting closures of roads for temporary roadworks? One of the processes is to state whether this is a permanent change for cars and it is NOT permanent. I don't accept the argument that it is long term.
Surely this is the way in which TomTom managed to close the A40? It seems obvious that their verification process is not as robust as ours, so even if they take up a temporary closure, how quickly will they then remove it? I've got TT cameras on one of my devices for roadworks (M4 Motorway, not some obscure back street which nobody ever visits) which were finished over a year ago.
Personally, I think this type of closure should either NOT be recorded, or should NOT be shared. By all means, put it into your own map, but never let it get uploaded for others. _________________ Dennis
Joined: 14/09/2002 20:56:18 Posts: 5231 Location: Surrey, United Kingdom
Posted: Sun Feb 10, 2008 9:39 am Post subject:
Dennis, as I see it, it's a MapShare implementation problem, and one which I raised with TomTom some time ago. I don't know if others do the same but I have set MapShare to 'always share my updates' or whatever the parlance is.
Now, call me simple (many do) but I'd have expected this setting to be used if I marked the change as permanent. If I answered 'No' to the change being permanent, I'd have expected a sub-menu to kick in, saying "Are you sure you want to share this change?", to which I could then answer 'No'. Unfortunately this doesn't happen, so even temporary changes are automatically submitted. The only way around this currently is to set to "Ask me if I want to share". _________________ Tim
Joined: Feb 27, 2006 Posts: 14892 Location: Keynsham
Posted: Sun Feb 10, 2008 12:22 pm Post subject:
Absolutely and completely spot on, Tim.
Hence, I have mine set to share my updates, but only receive corrections from myself and verified by TomTom. Trouble is, they don't seem very good at verifying, do they? If everybody submits roadworks temporary closures, TT will be getting more than one submission for some roadworks and no doubt will be tempted to put them out as confirmed. Personally, I'll never submit temporary (albeit long term) closures, quite simply because they are temporary, not permanent.
If you set "Ask me if I want to share", does it query to share each individual correction at the time you make it, or each one of all corrections when you connect to Home for uploading? _________________ Dennis
Joined: 14/09/2002 20:56:18 Posts: 5231 Location: Surrey, United Kingdom
Posted: Sun Feb 10, 2008 12:32 pm Post subject:
DennisN wrote:
If you set "Ask me if I want to share", does it query to share each individual correction at the time you make it, or each one of all corrections when you connect to Home for uploading?
It queries each and every change at the point of change, hence my reluctance to use it. _________________ Tim
. . . could you please check some locations for me where roundabouts are missing in the 710 map? Are they still missing in the 715 map? The coordinates are:
Yepp, you're right about that! I have checked these locations on the v715 WE map myself now and could see that none of the roundabouts had been added.
One wondering I have is whether TomTom in the v715 map has made any changes at all of the road layouts based on MapShare submissions or not. Changing map properties like road name and restrictions is one thing, but adding roundabouts requires a more detailed measurement at the location. This is what Tele Atlas uses their map vans for. Do TomTom have this type of equipment too? If not, it seems pointless to report map errors concerning road layout changes via MapShare, since the information is currently not escalated to Tele Atlas. _________________ TomTom GO720T: App ver 8.351(9982/090518), OS:315187, GPS v1.20, Boot 5.5120
TT RDS-TMC: 4V00.013
Maps: Scandinavia v840.2562, Western_Europe v715.1703
Garmin GPSMap 60CSx (SW ver. 3.70)
One wondering I have is whether TomTom in the v715 map has made any changes at all of the road layouts based on MapShare submissions or not. Changing map properties like road name and restrictions is one thing, but adding roundabouts requires a more detailed measurement at the location. This is what Tele Atlas uses their map vans for. Do TomTom have this type of equipment too? If not, it seems pointless to report map errors concerning road layout changes via MapShare, since the information is currently not escalated to Tele Atlas.
Well I would like to add one minor or major point to this. Even if TomTom escalated all MapShare changes made in 7.10 back to TeleAtlas and TeleAtlas corrected everything the latest map update we got (7.15) is to early to see those changes in real life. YOu must take into notice the timeframe between map release is done by TeleAtlas and map being pushed to users by TomTom.
I guess most folks dont understand how long it takes for a map release
to appear on our devices.
Consider the latest map. The 7.15 map published 5 Feb 2008 is actually based on TeleAtlas 2007.10 material, which means that the map is a snapshot of TeleAtlas data from September/October 2007. Now think
when MapShare really showed on market. The first devices showed up
around summertime, but considering initial problems, firmware updates
the realistic time before MapShare things was figured out is around September/October if not later.
So on 5th of Februrary 2008 we received the map that was published by TeleAtlas even before MapShare was really working on TomTom devices.
So considering just the dates it is almost impossible to have any MapShare updates being applied to the 7.15 map, unless TeleAtlas staff can travel in time
So considering the TT escalated all changes to TeleAtlas and they applied them I think the earliest release we - as TomTOm users - might see those changes beeing applied to TA maps is their 2008.1 release (that will be published by TT in 3 months, or 2008.4 that should show up as TT map
in 6 months).
We got this map today, but this map is really 6 months old. And TomTom does not change the maps, they just repackage thing into appropriate format to use in our devices.
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