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MartinE Occasional Visitor
Joined: Sep 18, 2005 Posts: 20
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Posted: Sun Jan 14, 2007 12:30 pm Post subject: Tom Tom 6 Sound Problems with iPAQ |
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Hi All,
I have recently installed TT6 and I have a problem with the sound files in both Tom Tom and when trying to play music tracks on my PDA. All other functions of the TT 6 software work perfectly except for the total loss of sound. I have an iPAQ 2735 running Windows Mobile 5. The problem is that I have lost all of the sound from the PDA and when I open up TT6 I get an error message saying "Error Ox37 opening WAV driver".
It would appear that somehow the WAV drivers have been corrupted ?? and when I open up a music track to play in Windows Media player I get a message saying something like the file format is not supported ??
Can anyone help please ??
Further, for a test I installed the TT 6 on my company PDA which is an iPAQ running Pocket PC 2003 and all works perfectly, including the audio.
Any help in resolving this issue would be much appreciated,
Thanks,
Martin |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sun Jan 14, 2007 12:39 pm Post subject: |
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Probably not the advice you want to hear but I would try a hard reset then re-install TomTom and see if the problem still exists, then put the rest of your software on the machine one application at a time to see which one (if any) is causing the problem - Mike |
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MartinE Occasional Visitor
Joined: Sep 18, 2005 Posts: 20
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Posted: Sun Jan 14, 2007 12:45 pm Post subject: Hard Reset |
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Hi Mike,
Thanks for the advice.
I have already tried that and following a hard reset, as you would expect, the performance of the PDA is back to normal. It is only when I install the TT6 software that the problem starts. The only additional software that I have is Sprite WM5 for backup etc,
Thanks,
Martin |
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mtseasky Occasional Visitor
Joined: Apr 01, 2007 Posts: 1
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Posted: Sun Apr 01, 2007 10:38 pm Post subject: |
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I have the same problem with my iPAQ hx2755.
I tried hard reset for several times. Everything works great before installing TTN 6.
Does anyone has a solution? Thanks.
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AD123 Occasional Visitor
Joined: Apr 04, 2007 Posts: 1
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Posted: Wed Apr 04, 2007 8:59 am Post subject: |
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Hi,
spotted this the other day. Hope it helps solve your problem:
http://forums.cingular.com/cng/board/message?board.id=HP&message.id=1349
It appears that TomTom alters 2 PDA files on installation (BtCoreIf.dll & BtSdkCE30.dll). Saving the original files and then copying them back to PDA after installing TomTom worked for these people. |
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fastbike Occasional Visitor
Joined: Mar 09, 2007 Posts: 3
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Posted: Thu Apr 05, 2007 8:05 pm Post subject: |
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I had exactly the same problem trying to use TomTom on my HP PDA.
I really don't understand why they need to over-write the system DLLs because it caused me a lot of grief. As I did not know what caused the problem at that time, I ended up completely reloading the ROM image of my PDA which naturally fixed it.
Having discovered the apparent cause of the problem, I made my own tweaked version of the install .CAB file with all the relevant DLLs removed completely! (I think there were 3 of them). This seems to work perfectly, no loss of sound or other issues. So if I need to re-install Tomtom, it's much easier. |
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sg18sg18 Occasional Visitor
Joined: Jun 09, 2006 Posts: 1
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Posted: Fri Apr 11, 2008 12:55 pm Post subject: |
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fastbike wrote: | I had exactly the same problem trying to use TomTom on my HP PDA.
I really don't understand why they need to over-write the system DLLs because it caused me a lot of grief. As I did not know what caused the problem at that time, I ended up completely reloading the ROM image of my PDA which naturally fixed it.
Having discovered the apparent cause of the problem, I made my own tweaked version of the install .CAB file with all the relevant DLLs removed completely! (I think there were 3 of them). This seems to work perfectly, no loss of sound or other issues. So if I need to re-install Tomtom, it's much easier. |
Hi
Am experiencing the same thing with sounds on my Ipaq hx 2400
So anybody got any more info on these files i should be backing up before installing please, and thee location
Fastbike, what were the files you removed and HOW do you do what you did, (edit the cab file to remove the offending files )
Thanks for any help
Steve |
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