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Can't download speed camera files

 
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bambinho
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Joined: Aug 30, 2006
Posts: 9

PostPosted: Thu Aug 31, 2006 6:00 pm    Post subject: Can't download speed camera files Reply with quote

Hi,
I downloaded the free speed cameras last year ok but now I'm having problems.

Using mac OS X.4.2/safari/tomtom one

Every time I try to download files I get 'decompression failed' showing in download manager underneath the file name and if I try to open the file I get the message "unable to archive "pgpsw-speed-cams.zip" into desktop. (error 1 - operation not permitted.)"

Tried shortening the zip file name, using internet explorer, opening with stuffit expander (which resulted in: "unknown zip header format").

Finally, I installed firefox to see if that would help but I get "unknown zip header format encountered" when trying to open the file including when I shorten the file name.

Any help appreciated.
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lupos0_1
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Joined: Sep 08, 2005
Posts: 765
Location: Berkshire

PostPosted: Thu Aug 31, 2006 6:44 pm    Post subject: Reply with quote

The camera database is now subscription based.

Have you subscribed??
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bambinho
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Joined: Aug 30, 2006
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PostPosted: Thu Aug 31, 2006 7:56 pm    Post subject: Reply with quote

Yes, I have subscribed. I presum I would not have to do anything further to activate my subscription?
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RobBrady
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Joined: Jul 21, 2004
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Location: Chelmsford, UK

PostPosted: Thu Aug 31, 2006 8:43 pm    Post subject: Reply with quote

Please see http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&p=249983&highlight=#249983
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bambinho
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Joined: Aug 30, 2006
Posts: 9

PostPosted: Fri Sep 01, 2006 11:49 pm    Post subject: Reply with quote

Any chance of further help?

I've read all the relevant threads but I still can't download the camera database.
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RobBrady
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Joined: Jul 21, 2004
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Location: Chelmsford, UK

PostPosted: Sat Sep 02, 2006 12:52 pm    Post subject: Reply with quote

I'll ask team members Mike and Darren. They have both recently bought Macs to better understand the issues that surround them.

In the meantime, any other Mac users out there with similar problems or ideas?
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MikeB
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Joined: 20/08/2002 11:51:57
Posts: 3859
Location: Essex, UK

PostPosted: Sat Sep 02, 2006 1:09 pm    Post subject: Re: Can't download speed camera files Reply with quote

bambinho wrote:
Hi,
I downloaded the free speed cameras last year ok but now I'm having problems.

Using mac OS X.4.2/safari/tomtom one

Every time I try to download files I get 'decompression failed' showing in download manager underneath the file name and if I try to open the file I get the message "unable to archive "pgpsw-speed-cams.zip" into desktop. (error 1 - operation not permitted.)"

Tried shortening the zip file name, using internet explorer, opening with stuffit expander (which resulted in: "unknown zip header format").

Finally, I installed firefox to see if that would help but I get "unknown zip header format encountered" when trying to open the file including when I shorten the file name.

Any help appreciated.

I am not an expert having only just bought my first iMac. I am running MacOS 10.3.9 and using the latest version of Stuffit. I download the zip file and indeed do get that error message. However I open Stuffit and sucessfully unpack the files using that.
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Mike Barrett
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bambinho
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Joined: Aug 30, 2006
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PostPosted: Sat Sep 02, 2006 4:56 pm    Post subject: Re: Can't download speed camera files Reply with quote

MikeB wrote:
I am not an expert having only just bought my first iMac. I am running MacOS 10.3.9 and using the latest version of Stuffit. I download the zip file and indeed do get that error message. However I open Stuffit and sucessfully unpack the files using that.


I don't even get as far as downloading the whole file, just tried again (twice) and it loads 152kb before it stops and I get the 'decompression failed' message.
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MikeB
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Location: Essex, UK

PostPosted: Sat Sep 02, 2006 5:19 pm    Post subject: Reply with quote

Which file are you trying to download?

I will check and see if it works on my system.
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Mike Barrett
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bambinho
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Joined: Aug 30, 2006
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PostPosted: Sat Sep 02, 2006 8:51 pm    Post subject: Reply with quote

I've tried all 3 of the UK files a few times but it's the speed zoned file I've been persisting with.
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MikeB
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PostPosted: Sun Sep 03, 2006 12:17 pm    Post subject: Reply with quote

I an a little stuck as to what your problem is. While we are trying to work it out I have sent the files to your email account. What version of Stuffit are you using?

I tried again last night and successfully installed all the packages on my TomTom One New Edition downloading from the internet. My iMac is pretty standard with just Stuffit upgraded to the latest version with a few other utilities.
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bambinho
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Joined: Aug 30, 2006
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PostPosted: Mon Sep 04, 2006 12:43 am    Post subject: Reply with quote

Wow, you've got it there! I was using an older version of Stuffit, just updated (it's supposed to look for updates itself) to 10.0.2 and it works.
I still get the decompression failed message but when I double click on the file icon I get the full folder of the database.
Also, the original default setting was for the BOMArchiveHelper to open the files (which it obviously wasn't) and anyone using a mac will have to change.

Thanks for all your help. I had a horrible feeling it would be something quite simple Embarassed
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