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Possible download problem
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beashley
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Joined: Sep 18, 2005
Posts: 37

PostPosted: Thu Mar 02, 2006 9:44 pm    Post subject: Possible download problem Reply with quote

Having tried several times to download the Speed Cam Database without success I tried using a different browser I.Explorer, and no problem.

It appears that I cannot download the current database using Mozilla Firefox. All previous versions downloaded O.K. Crying or Very sad
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EQtomtom300
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Joined: May 20, 2005
Posts: 30

PostPosted: Thu Mar 02, 2006 11:36 pm    Post subject: Reply with quote

Hi,

I'm getting a similar message.

Trying to download the TomTom files and getting""Internet explorer could not open the file/file could not be found"" on all three types of UK package.

Can someone help me out?

Cheers

EQ
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RobBrady
Pocket GPS Staff
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Fri Mar 03, 2006 2:29 am    Post subject: Reply with quote

Please visit the following threads:

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=36248&highlight=firefox

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=36227&postdays=0&postorder=asc&highlight=firefox&start=15

Many thanks.
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EQtomtom300
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Joined: May 20, 2005
Posts: 30

PostPosted: Fri Mar 03, 2006 6:12 pm    Post subject: Reply with quote

Hi Rob,

Tried both of the posts above mate and still no luck.

I can get to the download database screen and then select the one i want no problem.

The save dialog box then appears then once i press save or open i get an error message.

The message reads as such ""Internet Explorer cannot download downloadcameras.php?idPackage=2 from www.pocketgpsworld.com

Internet Explorer was not able to open this internet file. The requested site is either not available or cannot be found.

Please try later"""

I have a screendump of this also if you want just let me know and i'll fire it across to you.

I am running zonealarm and i have tried both with this up and down and still no joy.

I'm running IE6 fully updated with all service packs also.

Any ideas??

EQ
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RobBrady
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Fri Mar 03, 2006 6:35 pm    Post subject: Reply with quote

I've forwarded this message to the rest of the team who are more technical than me Embarassed

I'm sure that they will be able to help you. We WILL sort this out, honest Confused

Please check your PMs regarding screen dump. Many thanks.
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EQtomtom300
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Joined: May 20, 2005
Posts: 30

PostPosted: Fri Mar 03, 2006 10:24 pm    Post subject: Reply with quote

Thanks Rob, PM replied to and message understood.

EQ
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beashley
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Joined: Sep 18, 2005
Posts: 37

PostPosted: Sat Mar 04, 2006 12:30 am    Post subject: Reply with quote

After my original post the following cured it for me.

I downloaded an Firefox tab file and it cured my download problem.

http://ietab.mozdev.org/
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Sat Mar 04, 2006 1:54 am    Post subject: Reply with quote

Funny that for some people Firefox should need to pretend to be IE to work with the download. I'm still using grotty old Netscape 7.2 and that works fine.
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Oldboy
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Joined: Dec 08, 2004
Posts: 10622
Location: Suffolk, UK

PostPosted: Sat Mar 04, 2006 9:37 am    Post subject: Reply with quote

There's nothing grotty about Netscape 7.2, it does what it supposed to do, and in my opinion, does it well. I prefer it to N8.Smile
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beashley
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Joined: Sep 18, 2005
Posts: 37

PostPosted: Sat Mar 04, 2006 10:23 pm    Post subject: Reply with quote

Andy_P2002 wrote:
Funny that for some people Firefox should need to pretend to be IE to work with the download. I'm still using grotty old Netscape 7.2 and that works fine.


Bank sites also have a similar problem. They are only compatible with certain browsers mostly I.E & Netscape.

Maybe the Database download site at present is not currently compatible with Firefox but until it is the work round seems to get round my problem.

At the moment I would not blame either.
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RobBrady
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Joined: Jul 21, 2004
Posts: 2718
Location: Chelmsford, UK

PostPosted: Sun Mar 05, 2006 6:35 pm    Post subject: Reply with quote

beashley wrote:
Andy_P2002 wrote:
Funny that for some people Firefox should need to pretend to be IE to work with the download. I'm still using grotty old Netscape 7.2 and that works fine.


Bank sites also have a similar problem. They are only compatible with certain browsers mostly I.E & Netscape.

Maybe the Database download site at present is not currently compatible with Firefox but until it is the work round seems to get round my problem.

At the moment I would not blame either.


It seems that FireFox is OK for the majority of users. Indeed Darren -for those that don't know, a PocketGPSWorld.com team member - uses FireFox all the time with no problems. Have you seen the following thread?
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=36248&highlight=firefox
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MikeB
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Joined: 20/08/2002 11:51:57
Posts: 3859
Location: Essex, UK

PostPosted: Sun Mar 05, 2006 9:43 pm    Post subject: Reply with quote

Not wanting to point fingers at any company. The Internet has always been a problem with browser incompatabilities. There is a standard for implementing browser functionality, but each company interprets the standard differently. Then on top of that they add their own extensions and then we all wonder why something works with one browser and not another.

This is further compounded by pop-up blockers, advert blockers, anti-spyware software, anti-spam software, and firewalls. The potential combinations are limitless, as are the opportunities for failure.

We are currently working on these issues and hope to either resolve them or find workarounds as soon as possible.
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beashley
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Joined: Sep 18, 2005
Posts: 37

PostPosted: Sun Mar 05, 2006 9:47 pm    Post subject: Reply with quote

It seems that FireFox is OK for the majority of users. Indeed Darren -for those that don't know, a PocketGPSWorld.com team member - uses FireFox all the time with no problems. Have you seen the following thread?
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=36248&highlight=firefox


Strange as it may seem all the previous downloads of the Database I could only perform with Firefox not I.E. so it's most likely some of my settings
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EQtomtom300
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Joined: May 20, 2005
Posts: 30

PostPosted: Wed Mar 29, 2006 1:47 pm    Post subject: Reply with quote

Hi Mike/Rob,

Is there any news on the solution to this yet as i still encounter the messages above when i try to download the database.

Cheers

EQ
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pete252
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Joined: Dec 28, 2004
Posts: 5

PostPosted: Wed Apr 05, 2006 11:55 pm    Post subject: Reply with quote

beashley wrote:
After my original post the following cured it for me.

I downloaded an Firefox tab file and it cured my download problem.

http://ietab.mozdev.org/



This worked for me also - hope it helps - and thanks Beashley. :D
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