TomTom

biker1 · Posted: Sun Jan 15, 2006 9:58 pm Post subject: TomTom

Won't sell me a battery. Said I have to return it to them to be replaced...50 euro's. Complete rip off for a battery that probably costs between £5 and £10. 8O
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What car in front???

We won it 5 times, We won it 5 times.
In Istanbul, We won it 5 times.

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Qosmioman · Posted: Tue Jan 17, 2006 1:30 am Post subject:

If you dont mind me asking what device do you have and what battery is it, if you have already sent it then its too late, but let me know what sat nav you ahve(obviously its tomtom, is it rider?)

Paul
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IPAQ RX3715-TomTom 5, IPAQ RZ1710-Via Michelin Navigation,TomTom Go-Original,TomTom Go 700

Gmonkey · Posted: Fri Jan 20, 2006 10:12 pm Post subject:

so you ordered directly from TomTom? i've only had good experiences with them. How long ago did you purchase the gps?

biker1 · Posted: Sat Jan 21, 2006 5:47 pm Post subject: battery

Well I relly dont see what that has to do with it. But I purchased the TT3 about two years ago. Fact is they won't sell the battery.
_________________
What car in front???

We won it 5 times, We won it 5 times.
In Istanbul, We won it 5 times.

Football Capital of the World.

Eldar · Posted: Sun Jan 22, 2006 4:26 am Post subject:

You mean a battery for TT bluetooth GPS Mk 1?it is not user-replacable. I think 50 Euros is about right, because they will (probably) arrange collection by DHL, replace the battery and send it back to you.

biker1 · Posted: Sun Jan 22, 2006 5:42 pm Post subject: Battery

No sorry mate, dont go for that. TT has two little screws and after opening it, the battery has a little white connector/plug on it. Doesn't need an electrical engineer to figure that one out...Stinks of monopolisation to me.
_________________
What car in front???

We won it 5 times, We won it 5 times.
In Istanbul, We won it 5 times.

Football Capital of the World.

Eldar · Posted: Sun Jan 22, 2006 6:02 pm Post subject:

Who is stopping you from finding a replacement battery elsewhere then?

Maverickuk · Occasional Visitor Joined: Dec 26, 2005 Posts: 54

Gmonkey · Posted: Thu Jan 26, 2006 7:29 pm Post subject:

yes there are screws, so you can probably get in and replace it if you have the knowledge to do so and access to the proper battery.

it sounds like tomtom is just practicing general protocol for this sort of problem. i know that if I went in and tried to replace the battery on my iPod or the harddrive on my xbox on my own, I'd be out of luck in getting customer service assistance from them on anything else if they could see that it had been opened.

good luck

biker1 · Posted: Thu Jan 26, 2006 9:10 pm Post subject: Thanks for the replies

Thanks for the replies everyone Thumbs Up

...I decided against replacing the battery and purchased a Globalsat bt 338. Far superior First

_________________
What car in front???

We won it 5 times, We won it 5 times.
In Istanbul, We won it 5 times.

Football Capital of the World.

Eldar · Posted: Thu Jan 26, 2006 9:25 pm Post subject:

indeed, it is also a clone of TomTom Bluetooth GPS Mark 2.

	PocketGPS
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