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Quest Locked Up.

 
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tg49ers
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Joined: Jun 14, 2005
Posts: 7

PostPosted: Thu Jun 30, 2005 5:05 am    Post subject: Quest Locked Up. Reply with quote

Does anyone know what is wrong with my Quest? I was just uploading a couple of waypoints and a map onto it, as it was transferring the data, the map point software said that it lost the connection. So I went to check my until, now it has the Quest "Transferring Data" screen on and it is locked there. I can't reset it or anything (tried to use the Menu In reset as well), it's froze there.

I'm not too keen on removing the screws and taking the battery out but I've ran out of ideas now.

Any help would be appreciated!

Thanks.
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elsinga
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Joined: May 14, 2005
Posts: 171

PostPosted: Thu Jun 30, 2005 6:52 am    Post subject: Reply with quote

Hold ZOOM IN and POWER together to forcibly power it off. That's in the manual...
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Robert Elsinga =8- )

GPS V FAQ Quest FAQ
Home @ N 52"55.812', E 05"51.509'
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krusty_clown
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Joined: Jun 30, 2005
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PostPosted: Thu Jun 30, 2005 11:28 am    Post subject: Reply with quote

You can also do a hard-reset, but be prepared to lose all of your stored data (tracks, waypoints, routes etc..).

The instructions to do this are available on elsinga's very useful and comprehensive FAQ (see the tag-line in his post).. I've had to do this once so far (only had the quest a little over a week!)...
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tg49ers
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PostPosted: Thu Jun 30, 2005 11:39 pm    Post subject: Reply with quote

Thanks for you help, it worked.

Hopefully it doesn't lock up on me again, I am not sure what happened, is this a common thing?
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elsinga
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PostPosted: Fri Jul 01, 2005 7:07 am    Post subject: Reply with quote

Check your firmware version. If it is less than 3.50, update. There were some locking problems in earlier versions.
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Robert Elsinga =8- )

GPS V FAQ Quest FAQ
Home @ N 52"55.812', E 05"51.509'
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dandywarhol
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Joined: Jun 06, 2005
Posts: 65
Location: Edinburgh

PostPosted: Sat Jul 02, 2005 10:04 am    Post subject: Reply with quote

My Quest has locked up after installing European maps. I tried the power/in technique but still the same.
The screen says "aquiring satellites" but no buttons respond to touch except a "beep" when the rocker button is pressed. I can't find the hard reset on the elsinga site (found everything else though.......v. informative!)
Any help greatly appreciated, I'm off to Europe next week and need this damn thing
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dandywarhol
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Joined: Jun 06, 2005
Posts: 65
Location: Edinburgh

PostPosted: Sat Jul 02, 2005 10:37 am    Post subject: Reply with quote

dandywarhol wrote:
My Quest has locked up after installing European maps. I tried the power/in technique but still the same.
The screen says "aquiring satellites" but no buttons respond to touch except a "beep" when the rocker button is pressed. I can't find the hard reset on the elsinga site (found everything else though.......v. informative!)
Any help greatly appreciated, I'm off to Europe next week and need this damn thing


Tried to upload a small uk map from MapSource and it cannot find my Quest when switched on in lockup mode Sad Do you think I should post it back to GPS Warehouse (who aren't answering their phone) or Garmin directly. I'm heading off on Wednesday for a month 8O
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dandywarhol
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Posts: 65
Location: Edinburgh

PostPosted: Sat Jul 02, 2005 11:21 am    Post subject: Reply with quote

Panic over :D Took the liberty of skyping Robert Elsinga and he talked me through it.............many thanks again Robert.
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elsinga
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Joined: May 14, 2005
Posts: 171

PostPosted: Sun Jul 03, 2005 8:03 am    Post subject: Reply with quote

You're welcome. But don't start calling me all at once now. ;)

I think I will add a nice "FAQ: what to do when I panic because my Quest locked up" topic on my site. Probably with another title though. :D
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Robert Elsinga =8- )

GPS V FAQ Quest FAQ
Home @ N 52"55.812', E 05"51.509'
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elsinga
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PostPosted: Sun Jul 03, 2005 9:13 am    Post subject: Reply with quote

Okay, see Quest First Aid. ;)
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Robert Elsinga =8- )

GPS V FAQ Quest FAQ
Home @ N 52"55.812', E 05"51.509'
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dandywarhol
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Joined: Jun 06, 2005
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Location: Edinburgh

PostPosted: Sun Jul 03, 2005 11:04 am    Post subject: Reply with quote

Excellent................ideal for the technophobes amongst us Wink

Another quest ion...............(I don't seem to be inputting much to this forum Sad )...............in order to load maps from a laptop/PC, do I have to install both v6 and v7 discs or does v7 automatically load?
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elsinga
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Posts: 171

PostPosted: Mon Jul 04, 2005 6:38 am    Post subject: Reply with quote

Since v7 is an update, you first have to install v6. But on my site there is a complete HowTo how to minimize the diskspace and delete v6 afterwards. ;)
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Robert Elsinga =8- )

GPS V FAQ Quest FAQ
Home @ N 52"55.812', E 05"51.509'
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