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maribous Occasional Visitor
Joined: Jan 01, 2011 Posts: 5
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Posted: Sat Jan 01, 2011 4:27 pm Post subject: Problem installing on Torch 9800 |
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Hello
after installing (version 5.25.16) I got this: "Internal error occurred. Please restart application and try again"
My torch firmware version is 6.0.0.246
I looked at the FAQ but seems they refer to firmware 5 (storm) not 6
have a nice day |
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SyBorg Regular Visitor
Joined: Oct 01, 2009 Posts: 165 Location: UK
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Posted: Tue Jan 04, 2011 2:03 pm Post subject: |
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So, did you restart and try again? If so, did it work? |
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fpeedy Occasional Visitor
Joined: Jan 19, 2010 Posts: 39
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Posted: Wed Jan 05, 2011 1:30 pm Post subject: |
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@maribous
A friend of me had exactly the same issue when he was on .246.
After he upgraded to the latest firmware .337 everything seems to be okay now and Telmap works fine! |
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maribous Occasional Visitor
Joined: Jan 01, 2011 Posts: 5
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Posted: Thu Jan 06, 2011 10:56 am Post subject: |
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@SyBorg
Yes I restarted a plenty of times but nothing changed
@fpeedy
I'm gonna trying today 337, I'll post the results hope fine... |
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SyBorg Regular Visitor
Joined: Oct 01, 2009 Posts: 165 Location: UK
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Posted: Thu Jan 06, 2011 1:43 pm Post subject: |
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fpeedy wrote: | @maribous
A friend of me had exactly the same issue when he was on .246.
After he upgraded to the latest firmware .337 everything seems to be okay now and Telmap works fine! |
I'm not sure it's the firmware version itself that's the issue as I'm on 246 and it's working fine for me. Maybe it's the process of a 'clean' install that makes things start working? |
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fpeedy Occasional Visitor
Joined: Jan 19, 2010 Posts: 39
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Posted: Thu Jan 06, 2011 6:59 pm Post subject: |
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Yeah, maybe it's because of a "clean" install but I really don't know.
I ask him how he installed the .377 - with wipe or directly over the .246. |
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maribous Occasional Visitor
Joined: Jan 01, 2011 Posts: 5
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Posted: Thu Jan 06, 2011 8:17 pm Post subject: |
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I upgraded to 337 but it still doesn't work
I upgraded over 246, if he succeeded with a wipe I could try the same |
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maribous Occasional Visitor
Joined: Jan 01, 2011 Posts: 5
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Posted: Thu Jan 06, 2011 8:23 pm Post subject: |
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My Telmap is 5.25.16 are you using same version? |
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fpeedy Occasional Visitor
Joined: Jan 19, 2010 Posts: 39
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Posted: Fri Jan 07, 2011 2:38 pm Post subject: |
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I wait for my friends answer then I can tell you if he was performing a "clean" install or he just upgraded.
He definately uses the last available version - this is 5.26.16 if I'm correct. |
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fpeedy Occasional Visitor
Joined: Jan 19, 2010 Posts: 39
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Posted: Sun Jan 09, 2011 10:34 am Post subject: |
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My friend performed a "clean" installation of .337.
He also didn't used the whole backup! He only restored his adress book, passwords, messages calendar entries and notes.
I don't know if this helps (especially because SyBorg uses Telmap with .246 without problems) but maybe is't worth a try. |
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maribous Occasional Visitor
Joined: Jan 01, 2011 Posts: 5
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Posted: Tue Jan 11, 2011 2:24 pm Post subject: |
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Working!
I followed your advice and tried a clean 337, with only BB apps world and password app.
thnks a lot! |
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fpeedy Occasional Visitor
Joined: Jan 19, 2010 Posts: 39
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Posted: Tue Jan 11, 2011 4:27 pm Post subject: |
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Good to hear that it worked for you! |
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