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Problem installing on Torch 9800

 
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maribous
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Joined: Jan 01, 2011
Posts: 5

PostPosted: Sat Jan 01, 2011 4:27 pm    Post subject: Problem installing on Torch 9800 Reply with quote

Hello
after installing (version 5.25.16) I got this: "Internal error occurred. Please restart application and try again"
My torch firmware version is 6.0.0.246
I looked at the FAQ but seems they refer to firmware 5 (storm) not 6
have a nice day
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SyBorg
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Joined: Oct 01, 2009
Posts: 165
Location: UK

PostPosted: Tue Jan 04, 2011 2:03 pm    Post subject: Reply with quote

So, did you restart and try again? If so, did it work?
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fpeedy
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Joined: Jan 19, 2010
Posts: 39

PostPosted: Wed Jan 05, 2011 1:30 pm    Post subject: Reply with quote

@maribous
A friend of me had exactly the same issue when he was on .246.
After he upgraded to the latest firmware .337 everything seems to be okay now and Telmap works fine!
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maribous
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Joined: Jan 01, 2011
Posts: 5

PostPosted: Thu Jan 06, 2011 10:56 am    Post subject: Reply with quote

@SyBorg
Yes I restarted a plenty of times but nothing changed

@fpeedy
I'm gonna trying today 337, I'll post the results hope fine...
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SyBorg
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Joined: Oct 01, 2009
Posts: 165
Location: UK

PostPosted: Thu Jan 06, 2011 1:43 pm    Post subject: Reply with quote

fpeedy wrote:
@maribous
A friend of me had exactly the same issue when he was on .246.
After he upgraded to the latest firmware .337 everything seems to be okay now and Telmap works fine!


I'm not sure it's the firmware version itself that's the issue as I'm on 246 and it's working fine for me. Maybe it's the process of a 'clean' install that makes things start working?
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fpeedy
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Joined: Jan 19, 2010
Posts: 39

PostPosted: Thu Jan 06, 2011 6:59 pm    Post subject: Reply with quote

Yeah, maybe it's because of a "clean" install but I really don't know.
I ask him how he installed the .377 - with wipe or directly over the .246.
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maribous
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Joined: Jan 01, 2011
Posts: 5

PostPosted: Thu Jan 06, 2011 8:17 pm    Post subject: Reply with quote

I upgraded to 337 but it still doesn't work
I upgraded over 246, if he succeeded with a wipe I could try the same
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maribous
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Joined: Jan 01, 2011
Posts: 5

PostPosted: Thu Jan 06, 2011 8:23 pm    Post subject: Reply with quote

My Telmap is 5.25.16 are you using same version?
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fpeedy
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Joined: Jan 19, 2010
Posts: 39

PostPosted: Fri Jan 07, 2011 2:38 pm    Post subject: Reply with quote

I wait for my friends answer then I can tell you if he was performing a "clean" install or he just upgraded.
He definately uses the last available version - this is 5.26.16 if I'm correct.
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fpeedy
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Joined: Jan 19, 2010
Posts: 39

PostPosted: Sun Jan 09, 2011 10:34 am    Post subject: Reply with quote

My friend performed a "clean" installation of .337.
He also didn't used the whole backup! He only restored his adress book, passwords, messages calendar entries and notes.
I don't know if this helps (especially because SyBorg uses Telmap with .246 without problems) but maybe is't worth a try.
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maribous
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Joined: Jan 01, 2011
Posts: 5

PostPosted: Tue Jan 11, 2011 2:24 pm    Post subject: Reply with quote

Working!
I followed your advice and tried a clean 337, with only BB apps world and password app.
thnks a lot!
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fpeedy
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Joined: Jan 19, 2010
Posts: 39

PostPosted: Tue Jan 11, 2011 4:27 pm    Post subject: Reply with quote

Good to hear that it worked for you! Cool
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