Garmin Nuvi 2699LMT-d

Kremmen · Posted: Fri Oct 16, 2015 7:30 pm Post subject:

Probably be OK. One way to find out.
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

SamIOW · Posted: Fri Oct 23, 2015 5:48 pm Post subject:

finally got the new replacement and guess what it does exactly the same. after about 4 miles it shuts down without any warning. It then reboots and you then agree and goes into the where you want to go for about 2 seconds and reboots, which repeats over and over . They have offered to give me my money back which I might consider,

It is fully charged up , so that is not the issue , Also I have noticed that if I unplug it from the battery lead it seems to be ok, well for about 9 - 10 miles , I will check this tomorrow.

I did ring up Garmin in Southampton and they told me that they have never come across this before and suggest that I do a " master reset" likewise they have offered to change it.

any help would be greatly appreciated.

Kremmen · Posted: Fri Oct 23, 2015 6:43 pm Post subject:

Bizarre !!!

Is this running it stock before you do any updates or add cameras?
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

SamIOW · Posted: Fri Oct 23, 2015 6:55 pm Post subject:

Kremmen · Posted: Sat Oct 24, 2015 5:21 am Post subject:

Ah

Some updates do indeed recycle the unit a few times. The new regime also requires you to plug the unit back into the PC so GE can finalise the update procedure and register it so it knows where you are.
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

sussamb · Posted: Sat Oct 24, 2015 4:01 pm Post subject:

Wonder if there is a problem with the power socket or lead. Was that replaced too or just the unit?
_________________
Where there's a will ... there's a way.

SamIOW · Posted: Sat Oct 24, 2015 4:52 pm Post subject:

Kremmen · Posted: Sun Oct 25, 2015 6:17 am Post subject:

Just thinking elsewhere - So could it be the vehicle power socket?
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

M8TJT · Posted: Sun Oct 25, 2015 8:45 am Post subject:

SamIOW · Posted: Sun Nov 08, 2015 10:10 pm Post subject:

Hello,

Here is an update to my situation.

Well I have had three replacements of the Garmin Nuvi 2699LMT-d.

Each one of them has had exactly the same problem which is shutting of after 4 -5 miles and then rebooting which recycling over and over again.

I have phoned Garmin who has said that to tell PC World to send it back to them and they will have a look at it, although I do like this model I am getting a little fed up and never had any problems whatsoever with my tomtom go 910.

I am beginning to think that I have made a big mistake in that I should have got another TT.

Thanks

Sam

sussamb · Posted: Sun Nov 08, 2015 10:38 pm Post subject:

I've never seen this problem before and just wonder if there's a fault with your power socket as for 3 devices to exhibit the same problem really means there must be a common cause outside the devices.
_________________
Where there's a will ... there's a way.

Kremmen · Posted: Mon Nov 09, 2015 5:45 am Post subject:

Agree totally. I can't believe 3 units would randomly reboot.

I reckon your vehicle power socket has a problem with a make and break connection or the Garmin plug isn't making a solid connection.

Maybe when stationary it's OK but on the move the vibration is just enough.

I had a similar issue on my car where a 12v USB plug wasn't quite deep enough.

My next test would be to get one of those power socket extensions or a splitter that does make a good connection although testing that is difficult.
_________________
Satnav:
Garmin 2599 LMT-D (Indoor test rig)
DashCam:
Viofo A119 V3
Car Average MPG :

SamIOW · Posted: Mon Nov 09, 2015 9:26 am Post subject:

sussamb · Posted: Mon Nov 09, 2015 9:54 am Post subject:

Will be interesting to hear what the eventual outcome is. I assume since you refer to a bad batch you've had them replaced by the same retailer each time?

Again in all my time using Garmins and being involved in numerous Garmin forums, including their own, I've never heard of an issue like yours with so many apparently faulty units.

Please keep us posted.
_________________
Where there's a will ... there's a way.

Allan_whoops · Frequent Visitor Joined: Feb 18, 2006 Posts: 369

Bizarrely some sockets are deeper than others or the plugs are shorter, one of the two. I had this problem with something else where the end contact would jiggle around as the car moved causing the power to go off.

Maplin do cheap 1 to 2 plug to sockets and I found that solved the problem.

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