TT Map Share Corrections "Deleted" On Device

Alfygiz · Lifetime Member Joined: Jan 02, 2010 Posts: 7

When you correct a map error on your device, eg incorrect road speed, name, missing roundabout, turning directions etc, as usual the device will ask if you would like to share this with the rest of the TT Community, I choose yes, as I always have done.......after all, I also benefit from the corrections they make.

However, since the release of my current map version, whenever I make a correction and agree to"share" this, I have found there is a problem. You subsequently connect to TT Home and your corrections are uploaded, and you assume everything is okay, but it is isn't.

The next time you are driving at a location where you had previously made a map correction on your device, that correction has disappeared!

For example, I have corrected roads speeds, but when driving along that same section of road after uploading the corrections from my device using TT Home, my correction no longer exists!, so I have to "re-enter" the same correction again!
I have found this isn't a one-off mistake, it has happened every-time after the TT Home upload.

I have the both the current Application version and map on my device.

Has anyone else noticed this error?

TT Go 730, App 9.430, Map Europe V885.4009

Daggers · Posted: Sat May 19, 2012 3:04 pm Post subject:

Interesting! I thought I might have just re-entered the wrong speed limit, but now you have mentioned this, I will have another go, and take more notice of what I am doing and what is happening.
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TomTom Go 550 Live
App 9.465, UK & ROI Map v 905.4754

Daggers · Posted: Sat May 19, 2012 3:04 pm Post subject:

Edit - Duplicate post deleted.
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TomTom Go 550 Live
App 9.465, UK & ROI Map v 905.4754

M8TJT · Posted: Sat May 19, 2012 3:10 pm Post subject:

I think I read somewhere that you lose your changes when you update your maps. Or is it every time you connect to Home?

Daggers · Posted: Sat May 19, 2012 5:37 pm Post subject:

It used to be every time you updated your maps, but they seemed to have sorted that issue out recently.

It certainly wasn't every time you connected to Home - although this may be what is happening now!
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TomTom Go 550 Live
App 9.465, UK & ROI Map v 905.4754

Biggles500 · Posted: Sat May 19, 2012 6:09 pm Post subject:

I corrected some speeds on some local roads a few weeks ago and have connected to Home many times since then.

I've just done a demo route over those changes and they are still correct!

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Checked my speed changes after updating the map today (v 890).

Still there!!
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Tom Tom 720T
App 9.510, WE Map v910.4892

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