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Go 520/530 voice address input

 
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jonnyguitar
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Joined: Sep 23, 2008
Posts: 27

PostPosted: Sun Feb 15, 2009 10:39 pm    Post subject: Go 520/530 voice address input Reply with quote

Hello. I have a Tomtom Go 520 which I upgraded to 530 spec as soon as I took it out of the box. Recently, I have discovered that the spoken address input seems to have stopped working. The icons are all there and I can get to the point where I am asked which city I want to navigate to, but there's no beep and my voice is then not recognised. Is it knackered or is there something I need to do?

Ta
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jonnyguitar
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Joined: Sep 23, 2008
Posts: 27

PostPosted: Sun Feb 15, 2009 11:14 pm    Post subject: Reply with quote

And another thing! I don't usually use my phone in conjunction with the Tomtom, but I've just connected it and made a couple of test calls - no sound either way - either my speech or anything coming out of the tomtom speaker.

All of the normal driving instructions are coming through fine.
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DennisN
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Joined: Feb 27, 2006
Posts: 14892
Location: Keynsham

PostPosted: Mon Feb 16, 2009 12:04 am    Post subject: Reply with quote

What application version have you got on there? And have you got a computer voice selected?

I have recently found that the dialogue nav on my 720 has deteriorated since I "upgraded" to app 8.300/8.301. Previously it was very good for me, but last week I spent ages trying to persuade it to understand Chippenham and had to give up eventually.
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jonnyguitar
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Joined: Sep 23, 2008
Posts: 27

PostPosted: Mon Feb 16, 2009 11:05 am    Post subject: Reply with quote

I'm using app 8.010 with map v810 and using one of the stock voices
I did this upgrade as soon as I took the thing out of the box and was able to use voice instruction nav and the handsfree function - now it doesn't seem to register my voice and the phone functions all work but no speech goes either way.
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richard345
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Joined: Mar 09, 2008
Posts: 463
Location: Rainhill, Lancashire Not Merseyside!

PostPosted: Mon Feb 16, 2009 5:10 pm    Post subject: Reply with quote

I believe that this has been discussed before and one of the solutions tried with success was a soft reset - that's the paper clip in the hole underneath the device.

Could you try that and see if it helps you?
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Ric - TomTom 520 DEAD - Passed to the great traffic jam in the sky. Now using Maps & Waze on Samsung Galaxy S4 + CamerAlert of course!
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jonnyguitar
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Joined: Sep 23, 2008
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PostPosted: Mon Feb 16, 2009 7:26 pm    Post subject: Reply with quote

I take it a soft reset doesn't take me back to the map and software versions that were installed when I bought the thing (ie before I upgraded?)
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john877
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Joined: Mar 16, 2007
Posts: 468

PostPosted: Mon Feb 16, 2009 8:29 pm    Post subject: Reply with quote

You can fix a lot of the annoying problems with a soft reset you should not lose any maps.
Its a good idea to make a back up in windows explorer if you have not done one yet
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jonnyguitar
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PostPosted: Tue Feb 17, 2009 12:14 am    Post subject: Reply with quote

rather bizarrely, I backed up the device and decided to try it before a soft reset and it seems to have sorted out the problem.
Marvellous but seemingly entirely unexplainable!
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