x20 and x30 TTS voice stutter and map lag petition

Malouff · Occasional Visitor Joined: Dec 15, 2008 Posts: 30

GPS_fan,

I was talking about a navcore code fork.

It also wouldn't surprise me at this point if the map update from 810 to 815 contained little or no new mapping data.

Andy_P · Posted: Wed Feb 25, 2009 11:13 pm Post subject:

Some would say they have definitely "forked" v8.3.... Wink

AndyVaughan · Posted: Fri Feb 27, 2009 8:33 pm Post subject:

TT confirmed to me today that they are aware of this thread and didn't seem particularly happy with me when I sent through a huge list of case numbers and asked them when they were going to get round to sorting this mess out.

Anyone noticed if the new maps make any difference? Might have to go back to 8.301 and TTS6 to see if it is as bad as before.

Andy

Stewart166 · Occasional Visitor Joined: Nov 16, 2007 Posts: 27

I've been following this with interest. Apart from posting my support case file numbers I have not participated.

However it occurs to me that when the appropriate time comes, we should ALL lodge exactly the same complaint against TomTom in our local jurisdictions. That should get their attention.

Droid · Occasional Visitor Joined: Nov 03, 2003 Posts: 13

090108-002714

They had me wipe, reformat, restore and then reinstall the voices and run something called clear_flash.exe. Not a job for a novice, and at the end of it all I still have the same problems.
Like the rest of you I also don't appreciate (or understand) the removal of features that I paid for.

Andy_P · Posted: Mon Mar 02, 2009 2:17 am Post subject: Re: My incident number

jmfarrell · Occasional Visitor Joined: Sep 12, 2007 Posts: 14

090228-001470

Reported audio stutter and sometimes loss of audio on TT 720 with app 8.301 and maps 815.

Response just received from TomTom:

layingback · Regular Visitor Joined: Feb 12, 2009 Posts: 124

A necessary but not sufficient step!
_________________
Go Premium X / Go 1005

snowman72 · Occasional Visitor Joined: Jan 26, 2009 Posts: 31

Hi all,
I'm adding my name to this ever growing list ( 090302-005288 ) i am now placing an officail complant with tomtom i have also emailed watchdog about this.

Also while i was on the phone i was told that thay are looking into this a new ver of home is due out next week and they are hoping for the fix to be released at the same time.

i'm not going to be holding my breath about this they can't even seem to be fixing this in 4 months let alone after they have just released an update.

I am for one sick of this and feel that tomtom should as a good will give all of us a free update on the lastest maps we all have i feel it is time we all stood up against them and used or voices to force tomtom into resolving this.

snowman72 · Occasional Visitor Joined: Jan 26, 2009 Posts: 31

has anyone else recieved an email from the BBC in regards to the tomtom problem

Andy_P · Posted: Mon Mar 02, 2009 9:56 pm Post subject:

Have you seen THIS TOPIC yet?

CS · Lifetime Member Joined: Feb 29, 2004 Posts: 113

090303-004155.

I still can't get Traffic Information to work via the RDS Receiver lead (no traffic bar appears on screen). Can anyone help with this please - Mike Alder?

Also unable to operate my 720T via TomTom Home either.

TomTom 720T
8.302 (9738/090225)
GPS V1.20; Boot 5.5106
Western Europe maps version 710.1561
TomTomHome 2.5.2.60

Andy_P · Posted: Tue Mar 03, 2009 3:47 pm Post subject:

mikealder · Posted: Tue Mar 03, 2009 6:53 pm Post subject:

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