Version 3 upgrades - some (possible) signs of movement

DavidW

At 8:32pm last night (20 April, the day before TomTom said they'd start shipping), the payment status on my order went from 'Authorised' to 'Captured', and the payment time matches the time of that status change.

I am guessing that this means they've now charged my card in the hope of shipping my upgrade fairly soon. As of the time of this post, the order status is still 'Partialy shipped' (complete with the spelling mistake!) - so no movement on shipping yet.

Today, 21 April, is the day that TomTom said upgrades would start to ship.

The upgrade programme is currently suspended 'due to exceptional demand'. I suspect TomTom won't take orders that they can't fulfil for some time. Hopefully they'll begin to ship today to those people who managed to both order and pay online successfully. In turn, hopefully that should mean that they'll be able to sort out those who had payment problems, and accept orders from those who haven't ordered their upgrade yet.

My order was placed on the 15th at 6:26:30PM according to the TomTom site - this was the day after they started taking orders and, fortunately, after they'd fixed the problems with SSL on payment.

I don't think they've sent out the second email promised to registered users inviting them to upgrade - there again, despite numerous attempts to register, I don't get any of these emails from TomTom anyway.

David

iancjc · Posted: Wed Apr 21, 2004 3:05 pm Post subject:

David

same hear - all the times and spelling the same - 'cept I ordered at 1.45am (love working at night) on the 15th.

I for one have absolutley no faith in Tomtom shipping anything to me - but I am waiting to astonished if it does happen. Not that it matters much if the they ship the 3.01 version as I have an ipaq 2210 which won't work with this version. I would love to know what is so different about this model over all the other pocket pc's.

Cheers

Ian

Anyone taking bets on the date that the first upgrade is received - I'll go for 27/04/04.

dksbbs · Posted: Wed Apr 21, 2004 4:10 pm Post subject: TOMTOM V3 upgrade

Site was up this morning, however as I working in France, by the time I got the wife to SMS me my product key the site has been suspended again. Will keep trying.

gregh · Posted: Thu Apr 22, 2004 2:26 pm Post subject:

I got all the emails accepting my order but cannot log onto the site to see status Sad

NickE · Posted: Thu Apr 22, 2004 3:30 pm Post subject:

The link given in one of the emails should still work - it's only the front end of the support that's down.

gregh · Posted: Thu Apr 22, 2004 3:33 pm Post subject:

sorry, I wasn't clear. The link works, it just has no record of me, despite having all the confirmation emails.

regards,

greg

SteveW · Posted: Thu Apr 22, 2004 9:50 pm Post subject:

Message sent today....

Items from your order XXX have been shipped on Apr 22 2004 5:55PM and your order is now completely shipped. We apologize for the inconvenience.

The following items from your order were shipped:
1 x TTN3 S/W upgrade - Great Britain
1 x TTN3 S/W upgrade - Maps of Western Europe

The parcel is sent by UPS and will arrive within 2 working days for EU
countries and 3 working days for other countries.

It's on its way (hopefully!!)

SteveW · Posted: Thu Apr 22, 2004 9:55 pm Post subject:

P.s. Ordered mine on 16th at 22:25.

Steve.

DavidW · Posted: Thu Apr 22, 2004 10:07 pm Post subject:

Interesting - they're not necessarily going in the sequence that orders were placed, then, unless your order including the Western Europe maps makes a difference. I haven't received such an email for my order (which is just for Navigator 3 UK).

This shows two things - firstly that they are shipping upgrades, secondly that the Western Europe maps product is also available for Navigator 3 (as Dave has mentioned elsewhere) - and should soon be available for retail purchase.

I'm sure things will sort themselves out over the next few days - the chances are that people will begin to receive upgrades next week (or possibly tomorrow at a push - though you're the first person to mention an 'order despatched' email).

David

SteveW · Posted: Thu Apr 22, 2004 10:13 pm Post subject:

They are saying 2 working days in the EU so that makes it Monday it should arrive. They also quote in the e-mail
"The tracking number of this shipment is: XXXXXXXXXX

You can trace the status of the shipment of your package by using this tracking number on the website of UPS: http://www.ups.nl/ "

I will go on the web site and have a look!!

Steve

SteveW · Posted: Thu Apr 22, 2004 10:21 pm Post subject:

The UPS site says the package is in APELDOORN, NL , activity Origin Scan, whatever that is.....so it must be on its way!

Laughing

Dang · Posted: Thu Apr 22, 2004 11:49 pm Post subject:

Shipping Method: EU
Shipping cost: Euro 9.95
Shipping status: Partialy shipped
Shipping status date: Apr 16 2004 3:52PM

Sad

samriley · Occasional Visitor Joined: Nov 05, 2003 Posts: 23

im using 3.01 on a 2210 with absolutly no problems what so ever. i think its only a problem with bluetooth gps units.

NickE · Posted: Fri Apr 23, 2004 7:30 am Post subject:

SteveW · Posted: Fri Apr 23, 2004 8:14 pm Post subject:

Paid for - unfortunately!

Steve

	PocketGPS
	Web