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fuzzy30
Occasional Visitor
Joined: Dec 03, 2006
Posts: 4
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 Posted: Thu Aug 14, 2008 1:31 pm Post subject: navman f20 application error |
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when i switch the unit on an application error is displayed,
AppExit file=z:\quicksilver\application\trunk\code\guicor
i have tried to reset the unit, but still the error is displayed when i switch it on. i have installed the service pack for it, was working fine after i installed it, iv not used it for about a month, and now this error comes up.
anybody have an idea on why this is happenin or what the problem might be?
thanks in advance
ian |
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TheM
Frequent Visitor
Joined: Mar 21, 2005
Posts: 277
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| Posted: Thu Aug 14, 2008 9:25 pm Post subject: |
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| Can you reinstall the service pack? |
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fuzzy30
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Joined: Dec 03, 2006
Posts: 4
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| Posted: Thu Aug 14, 2008 9:47 pm Post subject: |
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yeah, i tried that aswell, but it still comes up with the error, it is connecting to my pc no problem aswell.
ian |
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TheM
Frequent Visitor
Joined: Mar 21, 2005
Posts: 277
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| Posted: Fri Aug 15, 2008 2:46 am Post subject: |
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If reinstalling does not help, you have two options:
1. Contact Navman. Explain what happened -- they may be willing to help you free of charge or offer good discount for new unit.
2. Open up the unit (this voids any and all warranties you may still have and if you go with this option forget about contacting Navman). F20's internal flash is just a hidden micro SD card. If you don't have it already, you'll need to get a cheap micro SD card adapter -- with it you will be able to read the card with any card reader. You could then scan card for errors and look for log files that could provide more information on what went wrong with your unit. |
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fuzzy30
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Joined: Dec 03, 2006
Posts: 4
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| Posted: Mon Aug 18, 2008 7:22 pm Post subject: |
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emailed navman with the problem, they said they have booked it in to get fixed, but the warranty has run out, so if i send it back n they fix it, would they ask for payment for fixing it before they send it back? just in the emails they didnt ask for reciepts etc or mention about the warranty had expired on the unit etc,
fuzzy |
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TheM
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Joined: Mar 21, 2005
Posts: 277
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| Posted: Tue Aug 19, 2008 12:18 am Post subject: |
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Have you asked them?
If they accept that this is not your fault then it could be free since it is not a result of normal wear and tear. |
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CaptainDrift
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Joined: Nov 16, 2006
Posts: 248
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| Posted: Mon Aug 25, 2008 7:53 pm Post subject: |
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Press the reset button then connec to the PC and it should connect
If you can access the menu`s reset all through the menu`s and check the build number in the about screen it should end 029 iirc |
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