No V6 Upgrade - Official from TomTom Support

bedbug

I asked:

iancjc · Posted: Thu Sep 07, 2006 4:16 pm Post subject:

This may make sense

the map set for WE isn't teleatlas so perhaps they have to pay a different level of fee for the Navteq maps...

Also tradionally they have really mucked up the upgrade distribution each time over the past 2 years and it's obvious they they don't give a tinkers for the pda version anymore. Perhaps upgrades just aren't worth the hassle for them.

either way at £100 ono for the full WE map set I'll be buying - although as my gps unit is playing up I think now maybe the time to jump to one of the the new ONE units.
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TyTn II (WM6.1) / tomtom one v2
TTN6.03 tomtom 7.xx (one)

bedbug · Posted: Thu Sep 07, 2006 4:41 pm Post subject:

iancjc · Posted: Thu Sep 07, 2006 4:55 pm Post subject:

Yep - I think you're tight about that

BUT

£100 quid for a new bt gps
and another £100 for Nav 6
plus my pda is almost 2 years old.........

be mad to spend that and then have the pda go tits up......

Also I won't need the WE maps until next summer - so the regional ONE would do me fine. for the next 9 months then I buy a french map
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TyTn II (WM6.1) / tomtom one v2
TTN6.03 tomtom 7.xx (one)

iancjc · Posted: Thu Sep 07, 2006 4:56 pm Post subject:

not tight - right Embarassed

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TyTn II (WM6.1) / tomtom one v2
TTN6.03 tomtom 7.xx (one)

bedbug · Posted: Thu Sep 07, 2006 5:00 pm Post subject:

I AM tight, as it happens! Laughing Out Loud

Well, as I've said elsewhere, I think it's ethically bankrupt to sell something as time-limited as gps mapping without an upgrade path. I've had my device for only 3 months, yet the mapping is a year old. I now have to buy an entirely new system to have something reliable? Wish I had TT shares!! They think we should replace our systems every three months!!
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iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek!

iancjc · Posted: Thu Sep 07, 2006 5:07 pm Post subject:

Does your palm run windows mobile - if not I've seen no mention of the palm version - could be wrong though.....

I still think at some point there will be a sweetner but not as good as before.... I'm also wary of committing more money to the pda version when they make so little out of it compared to their other products....
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TyTn II (WM6.1) / tomtom one v2
TTN6.03 tomtom 7.xx (one)

bedbug · Posted: Thu Sep 07, 2006 5:19 pm Post subject:

Yup I'm Palm.

Sure they have a nightmare knowing how to support PDAs/Mobiles - but it's a growing market (and they've just announced alliances with Palm and Windows Mobile platform manufacturers - so they haven't given up just yet).

If we assume that they'll develop their software product to run on PNDs, then the cost of porting is minimal (it'll be interesting to see how Nav 6 as a universal product for PPC, Palm and Mobile will get on - I wont suggest for a second that porting and supporting so many different technology platforms is easy, but its standard practice in TT's industry). If they can get TT Home working well, there's really no need to distribute maps via optical disc or flash memory. Once development is finished, the cost of selling is zero. Compare that to the cost of manufacturing the PND.

I'd be selling to PDAs until the cows come home!
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iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek!

SpeedCam · Posted: Thu Sep 07, 2006 10:08 pm Post subject:

I don't believe the TomTom response is correct, another one of their confused replies.

If this correct, this does not match what they have done for the GO 300,500 & 700 users who have received a free upgrade.

Also if they do not provide a free upgrade, TomTom will have to produce and maintain two map versions, as V5 application does not support V6 map data.

Bottom line for me is this, I'll happily pay a fair price for an upgrade. If there's no upgrade available legit users like me will either find an alternative or use the pirate versions.

Wake up TomTom, smell the coffe and start looking after your loyal customers....

rodderstrotter · Regular Visitor Joined: Nov 10, 2005 Posts: 66

TuurG · Posted: Thu Sep 07, 2006 11:22 pm Post subject:

bedbug · Posted: Fri Sep 08, 2006 12:09 am Post subject:

I know I can run Nav 6. But I bought Nav 5 just 90 days ago, assured by a statement still on TT's website that there WOULD be an upgrade programme to Nav 6. As you can see from my first post, that still existing statement is in fact, according to TT's support TODAY, a lie - or at least a false statement. I have NO doubt that TT personnel visit these forums (I think you of all people should agree) and I hope they feel as sickened as I do by their own behaviour.
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iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek!

weatheryoko · Occasional Visitor Joined: Sep 20, 2005 Posts: 14

-----Total Personal Opinion Piece-------------
-----This is NOT an attack aimed at anyone---------
-----Except the low life scum that uses pirated software------

[soapbox]

Not that it probably matters, but some of the responses I'm reading on the boards is bothersome. I do agree that TT should offer a discount for existing customers, BUT if an update program is not available, this should never be used as an excuse to use pirated software.

I just upgraded my wife's in-car navigation maps (it's an Acura). I paid ~$150.00 for the maps. There were no "if you bought last year's maps, you get a discount". It was very simple. If you want the latest maps, buy the DVD. There were no discounts.

From what I've seen, (even at a fully priced version of ~$150.00)TomTom is asking a reasonable price for this software (i.e. it's inline with what the GPS market is asking for new maps). TT6 is not just a software upgrade, it's also a map upgrade. I'd like an upgrade path, but if its not available, then I'll have to make a decision. Shell out some money, or don't get the upgrade. Simple.

Using pirated software just takes away from TT's revenue for the PPC side of the house and increases the likelyhood that they will no longer produce a software package for this platform. I don't really want an AIO. I like using TomTom on my O2 2i. I hate to see future versions of TT released only as part of an AIO package. That would be truly sad.

Using pirated software is just wrong and hurts everyone and there is no justification in using it. If one of your pals is using pirated software, encourage them to either stop using it, or pay for it.

As stated above, this is totally my own opinion and is not meant to be attacking anyone in this thread.

[/soapbox]

bedbug · Posted: Fri Sep 08, 2006 7:04 pm Post subject:

Sorry, GPS is not a consumable. It's not food, with a logical expiry date. As I've said many times before, I'll do anything I can do to hasten the demise of TT and any other company that does not value its customers or understand that GPS software is simply a 'carrier' for the real valuable - the mapping. Forget TT - they don't own the maps. Anyone (with the desire) can develop software around someone else's map. That's why TT is so agressive - it could be wiped out in seconds. Remember when Altavista was the only solution in internet search? Poof... Gone. TT's a bad bet - anyone can replace them. All they do is licence and re-licence.

What amazes me is that the mapping companies don't buy TT and others, and set up a really logical subscription service to maintain the validity of maps - just like this site with POIs. TT could be making a fortune out of me, and sharing it with the mappers. See Nokia buy into this - within 18 months I expect most mobiles will have GPS built in, effectively for free. But watch out, you'll be paying your service provider for mapping data. It's about then that the true shame of TT's squandered opportunity will be known.

Forget the pirates. TT can only address those that will pay money to it. That's what should really be giving them sleepless nights - there's no greater incentive to an existing/new customer to be disloyal to the brand than treating them like sh1t!
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iPhone 4/4S (iOS 5.1.1); TomTom Western Europe (1.10)/USA & Canada (1.10); CoPilot for iPhone (8), UK mapping, Mac OS 10.8/XP Pro/Win7; Tongue firmly in cheek!

Eldar · Posted: Fri Sep 08, 2006 8:07 pm Post subject:

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