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GO LIVE 1000 help!!!!

 
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mickjn
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Joined: May 01, 2007
Posts: 44

PostPosted: Wed Oct 10, 2012 9:43 pm    Post subject: GO LIVE 1000 help!!!! Reply with quote

Hi all
Tomtom in their wisdom sent me my fourth device in less than a year today but this time it was a foc retail boxed one. It was a Europe version and my old one was uk. I have map updates for uk. When I connected it to my Tomtom the uk map was installed without removing the Europe that I don't need and now I have no space to install my poi points. I know that I cannot remove a map once installed but can Tomtom? I desperately need my poi as I have all my customers set up there

Please advise.
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Andy_P
Pocket GPS Moderator
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Thu Oct 11, 2012 12:33 am    Post subject: Re: GO LIVE 1000 help!!!! Reply with quote

mickjn wrote:
I know that I cannot remove a map once installed but can Tomtom?


The feature to allow users to remove maps in MyTomTom is overdue. It's coming, but probably not soon enough to help you.

TomTom CAN remove a map for you remotely, but I'm not sure if the first-line operators can or not.

You'll need to call them and explain the situation very carefully. They should be able to sort you out.
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