Free map message?

jonmat · Regular Visitor Joined: Sep 10, 2004 Posts: 79

Turned on my Go 720 this morning and there was a message on the screen saying something like there may be a free map waiting for me and to connect to Home.

I have now connected it to Home but all I'm offered is the chargeable upgrade, anyone else had this message before, first time I have ever seen it.

mikealder · Posted: Sat Nov 22, 2008 6:50 pm Post subject:

Is this what you saw on the device:

I am not too sure whether the emphasis is on "Free" or "Probably" - if you don't have the upgrade package it is going to be a chargeable upgrade, why it says free is a mystery - Mike

jonmat · Regular Visitor Joined: Sep 10, 2004 Posts: 79

Thats the message, I got all excited until I connected it to home Sad

D4VE · Posted: Sat Nov 22, 2008 9:26 pm Post subject:

I got the message too. I belong to map update and I still havnt had my upgrade either "free" or "probably".

It is still a mystery why they sent it though.

Dave
_________________
iPhone4 IOS 4.3.3
TomTom Western Europe v865.3252
App 8.300 V1.6 (670441)
TomTom iPhone Car Kit

PC Operating System: Windows 7

mikealder · Posted: Sat Nov 22, 2008 9:32 pm Post subject:

They don't send the message to the device it is a built in screen that is triggered by the date AFAIK - Mike

D4VE · Posted: Sat Nov 22, 2008 9:47 pm Post subject:

I understand they did not send it as such, but they must have activated it during a hidden download some how.

I wonder if its within 8.300 and, as you say Mike, activated each quarter. That still dos'nt answer the free bit as ultimately you have paid through the update scheme.

Can we determine if all those who received it are on 8.300?

Dave
_________________
iPhone4 IOS 4.3.3
TomTom Western Europe v865.3252
App 8.300 V1.6 (670441)
TomTom iPhone Car Kit

PC Operating System: Windows 7

AlandEi · Posted: Sat Nov 22, 2008 10:41 pm Post subject:

So Tom Tom are downloading cookies to our devices now... Rolling Eyes

... they e-mailed me the other day offering me new maps for my new 920... pity it is a 520... which I have communicated frequently about early on after purchase... Rolling Eyes

Alan
_________________
Tom Tom Go 520 - Map UK ROI 720.1803 Navcore_8.204.9718.go40 - ( Loquendo TTS7 ) / RDS-TMC /Tyre... purchased the Go mainly for the itinerary feature

D4VE · Posted: Sat Nov 22, 2008 10:47 pm Post subject:

AlandEi · Posted: Sat Nov 22, 2008 10:57 pm Post subject:

Andy_P · Posted: Sun Nov 23, 2008 6:07 pm Post subject:

Yes, I got that screen too.The emphasis should DEFINITELY be put on the "maybe". Laughing

dhn · Posted: Sun Nov 23, 2008 6:50 pm Post subject:

AndyVaughan · Posted: Sun Nov 23, 2008 6:55 pm Post subject:

I am feeling left out - no such message on my 920

technik · Posted: Sun Nov 23, 2008 6:58 pm Post subject:

I was sent old 810 maps on my 720 when it should have got the new 815 maps.

Still waiting for TT 2nd line support to resolve. Rolling Eyes

D4VE · Posted: Sun Nov 23, 2008 8:28 pm Post subject:

Your not alone in that regard Technik.

I had a thought regarding this though, what to stop them adding the maps we are entitled, through the scheme, to our accounts. I, as i am sure others in this situation, have provided proof, or they would not have escalated our problems to 2nd line support.

Dave
_________________
iPhone4 IOS 4.3.3
TomTom Western Europe v865.3252
App 8.300 V1.6 (670441)
TomTom iPhone Car Kit

PC Operating System: Windows 7

Trevor1234 · Posted: Sun Nov 23, 2008 9:39 pm Post subject:

Hi d4ve I see that like me, you have still not been given the means to download the new map. I am still no nearer and I am still waiting foe Tomtom to respond.
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