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ForbiddenFruit
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Joined: Mar 08, 2009
Posts: 27
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 Posted: Sat Aug 01, 2009 1:15 pm Post subject: GO 520 won't pair with iPhone for handsfree |
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It always used to  but since I last updated the unit with TomTom Home a week or so ago it won't give me handsfree with my iPhone.
Oddly, since the update, every time I turn the unit on I get a little message flashing up on the top right hand corner of the 520 telling me that 'bluetooth is now enabled'.
I have tried deleting the pairing from both devices and repairing but it's not making any difference. I really need my handsfree back!
Has anyone had a similar issue and got round it?
Sarah |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Sat Aug 01, 2009 1:29 pm Post subject: |
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| Have you tried deleting the phone from the TT and the TT from the phone then reset the TomTom before creating the pairing again? - Mike |
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ForbiddenFruit
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Joined: Mar 08, 2009
Posts: 27
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| Posted: Sat Aug 01, 2009 1:41 pm Post subject: |
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How do I reset the TomTom and will I lose favourites, speed camera databases etc?
Sorry, being horribly dim  |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Sat Aug 01, 2009 1:46 pm Post subject: |
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| Have a look on the base of the device and you will find a hole labeled "Reset" give that a prod with a pin or similar, you won't lose any settings doing this - Mike |
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ForbiddenFruit
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Joined: Mar 08, 2009
Posts: 27
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| Posted: Sun Aug 02, 2009 4:50 pm Post subject: |
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The magical reset button worked. Thanks Mike  |
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ForbiddenFruit
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Joined: Mar 08, 2009
Posts: 27
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| Posted: Tue Aug 04, 2009 7:50 am Post subject: |
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| ForbiddenFruit wrote: | | The magical reset button worked. Thanks Mike |
Well, it did work - for about 1 hour.
Got in the car yesterday morning. Bluetooth ok on phone. Tom flashes up the message 'bluetooth is now enabled' as it starts up (by the way - is this new or had I just not noticed it before  ). It doesn't connect to the phone for handsfree. Worst of all, Tom doesn't tell me it can't connect so I didn't realise until someone called me en route.
Surely I don't have to go through the 'delete phone from Tom, delete Tom from phone, reset' scenario everytime I've turned the unit off  |
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Calomax
Lifetime Member
Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey
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| Posted: Tue Aug 04, 2009 8:28 am Post subject: |
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That sounds like exactly the issue I had with my iPhone and a Vodaphone branded bluetooth handsfree unit. I had to pair it every single time so I think it may be an iPhone issue rather than a Tomtom one.
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TT Go Essential |
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matthewj
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Joined: Apr 03, 2006
Posts: 751
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| Posted: Tue Aug 04, 2009 10:51 am Post subject: |
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| The TomTom shows, after a while, a phone with a line through to show it doesn't have a phone connection. I've not tried hands free on the iPhone since getting an ioPlay, but are you sure there are no other bluetooth devices that may be stealing the phone's bluetooth? I know the ioPlay pairs with the first of its known devices, and then doesn't talk to another (until that one has gone). Maybe the TomTom is doing the same? |
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ForbiddenFruit
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Joined: Mar 08, 2009
Posts: 27
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| Posted: Tue Aug 04, 2009 5:32 pm Post subject: |
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| Calomax wrote: | | That sounds like exactly the issue I had with my iPhone and a Vodaphone branded bluetooth handsfree unit. I had to pair it every single time so I think it may be an iPhone issue rather than a Tomtom one. |
Hmmm I wonder. I wasn't having this problem until the software on the iPhone upgraded to Version 3. I've been blaming it on the Tom but maybe it's the iPhone. I might do a crosspost to the iPhone board.
Thanks Calomax |
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ForbiddenFruit
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Joined: Mar 08, 2009
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| Posted: Tue Aug 04, 2009 5:35 pm Post subject: |
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| matthewj wrote: | | The TomTom shows, after a while, a phone with a line through to show it doesn't have a phone connection. I've not tried hands free on the iPhone since getting an ioPlay, but are you sure there are no other bluetooth devices that may be stealing the phone's bluetooth? I know the ioPlay pairs with the first of its known devices, and then doesn't talk to another (until that one has gone). Maybe the TomTom is doing the same? |
Neither the phone or the Tom are showing as finding any other bluetooth device. In fact, even with the bluetooth on and discoverable on the iPhone, the Tom always indicates it can't find any bluetooth devices  |
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Calomax
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Joined: Sep 30, 2005
Posts: 988
Location: St Martin's, Guernsey
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| Posted: Wed Aug 05, 2009 8:50 am Post subject: |
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Sorry, I may have mislead you before. I had never tried to connect my iPhone to the TT before but tried it yesterday and it connected fine, since when it connects automatically with no problem, and my iPhone is on v3 software,
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Seamaster
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Joined: Jun 05, 2006
Posts: 331
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| Posted: Wed Aug 05, 2009 11:16 am Post subject: |
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| May or may not be helpful, my my iPhone works perfectly with my 740. |
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Hoppy
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Joined: Jun 16, 2004
Posts: 241
Location: Lincoln
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| Posted: Wed Aug 05, 2009 11:51 am Post subject: |
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Sometimes my sony erricson doesn't conect but as it is already paired I just click on the mobile phone button then on the 750i button and it connects.
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TomTom Go 950 Live.
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NA 2GB v8.45 |
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meryvn
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Joined: Dec 31, 2007
Posts: 37
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| Posted: Wed Aug 05, 2009 3:16 pm Post subject: |
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| Hoppy wrote: | | Sometimes my sony erricson doesn't conect but as it is already paired I just click on the mobile phone button then on the 750i button and it connects. |
I also get this sometimes with a SE C510, if pressing the phone button doesn't work try disabling Bluetooth and the enabling it. I think sometimes it forgets to turn Bluetooth on but thinks it has. |
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