Download problem

Tom59 · Posted: Sun May 03, 2009 8:55 pm Post subject: Download problem

I have tried to download some poi earlier today and got a message saying that

mikealder · Posted: Sun May 03, 2009 9:17 pm Post subject:

Its working fine at the moment although it does take around 30 seconds for the page to load using IE7 - Mike

Tom59 · Posted: Sun May 03, 2009 9:40 pm Post subject:

Hi Mike, I don't have a problem with the page loading, it's when I click the download button, that I get a new page with this error. I have tried IE 8, Avant 11, Opera 9 and Google Chrome. All four of the browsers give me the same fault.
_________________
TT Go 720 (T)
Firmware 9.430. Map: Western Europe V 875.3613

TT iPhone app
V 1.23 Map: Western and Central Europe 2 GB V 965.7286

TT iOS Go Mobile
V 1.1 Map: Western Europe 965.7248

Darren · Posted: Mon May 04, 2009 9:07 am Post subject:

I've just tested this and it's working for me, do you still have the issue?
_________________
Darren Griffin

Tom59 · Posted: Mon May 04, 2009 10:37 am Post subject:

I'll try it again tonight when I get home from work. I'll let you know what happens.
_________________
TT Go 720 (T)
Firmware 9.430. Map: Western Europe V 875.3613

TT iPhone app
V 1.23 Map: Western and Central Europe 2 GB V 965.7286

TT iOS Go Mobile
V 1.1 Map: Western Europe 965.7248

Tom59 · Posted: Mon May 04, 2009 7:34 pm Post subject:

This is getting a little more complicated....

I tried downloading "Accommodation" and "Fuel" as combined files. I got the unable to open page error.
I tried "Accommodation" on it's own and still got the same error.

I then tried "Fuel" on it's own. It started to download, then I got this message:-
"! C:\Documents and Settings\Tom\Local Settings\Temporary Internet Files\Content.IE5\YVDFKR3H\POIs[1].zip: Unexpected end of archive"

I'm not sure what to make of this. I get the same result if I click "Show Link"

I update my POI almost as frequently as I do with the cameras, so it is not user error (I hope!)
_________________
TT Go 720 (T)
Firmware 9.430. Map: Western Europe V 875.3613

TT iPhone app
V 1.23 Map: Western and Central Europe 2 GB V 965.7286

TT iOS Go Mobile
V 1.1 Map: Western Europe 965.7248

Oldboy · Posted: Mon May 04, 2009 7:40 pm Post subject:

Are you limiting the Subcategories in each Category to a Maximum of 22?
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

Tom59 · Posted: Mon May 04, 2009 7:50 pm Post subject:

Normally, the way that I do this, is to select "Fuel" as one subcategory, then "ATMs" as a second subcategory. I download both of these together, first having selected "Combine subcategories into category file"

I then go on to pick the other 30 or so categories that need updating, having selected "Separate files per subcategory"

This system has worked properly for the last year, until yesterday.
The only thing that I have done differently is to remove individual "Accommodation" categories and try to download as one combined file.
_________________
TT Go 720 (T)
Firmware 9.430. Map: Western Europe V 875.3613

TT iPhone app
V 1.23 Map: Western and Central Europe 2 GB V 965.7286

TT iOS Go Mobile
V 1.1 Map: Western Europe 965.7248

Oldboy · Posted: Mon May 04, 2009 8:45 pm Post subject:

Just downloaded the complete "Fuel" and "ATM" Categories together, with the Subcategories combined and had no trouble what so ever. Confused

The "Accommodation" File seems to fall over if you exceed 30 Subcategories.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1120

Tom59 · Posted: Mon May 04, 2009 8:59 pm Post subject:

Apparently this is a php parsing error, according to my son!

Edit: I have already tried just fuel on it's own but got no joy.
_________________
TT Go 720 (T)
Firmware 9.430. Map: Western Europe V 875.3613

TT iPhone app
V 1.23 Map: Western and Central Europe 2 GB V 965.7286

TT iOS Go Mobile
V 1.1 Map: Western Europe 965.7248

Darren · Posted: Mon May 04, 2009 9:00 pm Post subject:

Does that apply with other web browsers? Looks more like a Google Chrome bug, it is Beta software so not unexpected, see here.
_________________
Darren Griffin

Tom59 · Posted: Mon May 04, 2009 9:05 pm Post subject:

This is from the Opera browser.
_________________
TT Go 720 (T)
Firmware 9.430. Map: Western Europe V 875.3613

TT iPhone app
V 1.23 Map: Western and Central Europe 2 GB V 965.7286

TT iOS Go Mobile
V 1.1 Map: Western Europe 965.7248

Darren · Posted: Mon May 04, 2009 9:08 pm Post subject:

Hmm as I can't replicate it here it's impossible to diagnose. Could be an issue with your ISP, a slow response triggering a time-out type error.
_________________
Darren Griffin

Tom59 · Posted: Mon May 04, 2009 9:19 pm Post subject:

This last ten minutes have been frantic! My son was behind me saying stuff like Alt / Print Screen copy paste etc etc. Goodness only knows how I managed to get these screenshots online........?

Anyway he agrees with you, he thinks that a Virgin server may have gone down somewhere causing a time dalay between you and me.

I'll give them a ring in the morning and see what the score is. Thank you both for looking anyway.
_________________
TT Go 720 (T)
Firmware 9.430. Map: Western Europe V 875.3613

TT iPhone app
V 1.23 Map: Western and Central Europe 2 GB V 965.7286

TT iOS Go Mobile
V 1.1 Map: Western Europe 965.7248

mikealder · Posted: Mon May 04, 2009 9:20 pm Post subject:

What OS is the PC running as Vista is renowned for throwing errors due to slow activity from some programs? - Mike

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