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greenagi32
Occasional Visitor
Joined: Jul 25, 2008
Posts: 3
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 Posted: Fri Jul 25, 2008 10:23 pm Post subject: X-960 Navigation Software |
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Hi
I am a newbie here so apologies in advance for any mistakes....
I desperately need help please.
My grandson got hold of the software disk for my ViaMichelin X960 and badly scratched it.... now I need to reinstall it on my newly rebuilt pc, but the disk won't work.
I have contacted ViaMichelin and they are as much use as a chocolate teapot. They just don't want to know, complete disinterested in my dilemma. I have also contacted where I had it from (Axa Life Insurance.... yeah I am giving my age away here) and just got no response at all.
Can anyone help me please?
Gillian |
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BigPerk
Frequent Visitor
Joined: Sep 06, 2006
Posts: 1618
Location: East Hertfordshire
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| Posted: Sat Jul 26, 2008 12:56 am Post subject: |
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The address in this thread:
Viamichelin product support
MAY be of use, but I have a strong feeling that VM are trying to hide until they close down completely. I looked on their website help page for telephone support and, apart from saying they provide it, they seem determined not to let anyone know what the number is - probably accounts for your experience. Still - hope on.
The only other (dodgy) possibility I can think of is to see if there is anything on ebay/internet which might help.
_________________
David
(Navigon 70 Live, Nuvi 360) |
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greenagi32
Occasional Visitor
Joined: Jul 25, 2008
Posts: 3
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| Posted: Sat Jul 26, 2008 9:16 am Post subject: |
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Hi
Thanks for that.
I have tried emailing their support, but as I said, they are not interested, they do not support these items anymore as they are discontinued.
I have searched all the torrent groups that I can with no success.... I can get the maps etc., but not the navigation sync software.
It looks as though I have a useless sat nav :-(
Gill |
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PaulB2005
Pocket GPS Moderator
Joined: Jan 04, 2006
Posts: 9323
Location: Durham, UK
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| Posted: Sat Jul 26, 2008 9:19 am Post subject: |
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| Quote: | I have searched all the  groups that I can with no success.... I can get the maps etc., but not the navigation sync software. |
Please note that discussing this sort of thing is frowned upon here.  |
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greenagi32
Occasional Visitor
Joined: Jul 25, 2008
Posts: 3
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| Posted: Sat Jul 26, 2008 9:23 am Post subject: |
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 sorry
Gill |
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Shinymera
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Joined: Oct 30, 2006
Posts: 82
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| Posted: Wed Jul 30, 2008 4:39 pm Post subject: |
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| Do you have a local 'Game' shop anywhere near you. Our local one has a disc repair service. For a few £'s they'll polish scratches out. Failing that there are such services available on the web. |
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Binky
Occasional Visitor
Joined: Feb 03, 2006
Posts: 5
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| Posted: Wed Jul 30, 2008 9:36 pm Post subject: |
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| PaulB2005 wrote: | | Quote: | | I have searched all the groups that I can with no success.... I can get the maps etc., but not the navigation sync software. |
Please note that discussing this sort of thing is frowned upon here. |
Is it frowned upon more than discontinuing support & removing the facility for customers to purchase legitimate updates?  |
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