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HELP - I'M A NEWBIE!!! :)

 
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gavin2878
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Joined: Apr 24, 2008
Posts: 1

PostPosted: Thu Apr 24, 2008 7:40 pm    Post subject: HELP - I'M A NEWBIE!!! :) Reply with quote

Dear all, I have just purchased a TomTom Go 520 today which is fantastic. I am new to this game but something doesn't seem to be working on the device.

I am able to connect my phone and download my contacts to it. The handsfree works great. Unfortunately the Messaging side of things fails to work at all. All the menu options for messaging are "greyed out".

I was wondering if anyone could suggest a fix for this. My device is an HTC Touch Dual.

Many thanks in advance guys.

Gavin
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Brickie64
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Joined: Dec 05, 2007
Posts: 158
Location: Lincoln (UK)

PostPosted: Thu Apr 24, 2008 7:43 pm    Post subject: Reply with quote

Gavin,
Have a look on the TomTom web site for a list of compatible phones.
Not all phones are supported for all of the features (mostly text options).

If I manage to find the link myself, I'll post it here for you.

Cheers

Gav
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"A good scientist is a person with original ideas. A good engineer is a person who makes a design that works with as few original ideas as possible"

Garmin Nuvi 3598 + GO 720 (+USA Map Card) + NavFree for iPhone in case all else fails ;-)
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Thu Apr 24, 2008 7:46 pm    Post subject: Reply with quote

I have never managed to get any HTC based phone to work with the SMS text message options on a TomTom, there is nothing you can do about this.
If you want to use the data connection from your phone to work with the TomTom Plus services this can be fixed by installing the Bluetooth DUN profile to the phone - Mike
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Brickie64
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Joined: Dec 05, 2007
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Location: Lincoln (UK)

PostPosted: Thu Apr 24, 2008 7:47 pm    Post subject: Reply with quote

Gavin,
I think this is the link you need mate.

http://www.tomtom.com/phones/compatibility/

Good luck

Gav Very Happy
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"A good scientist is a person with original ideas. A good engineer is a person who makes a design that works with as few original ideas as possible"

Garmin Nuvi 3598 + GO 720 (+USA Map Card) + NavFree for iPhone in case all else fails ;-)
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Graeme2812
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Joined: Mar 14, 2004
Posts: 297
Location: Dundee, Scotland UK

PostPosted: Thu Apr 24, 2008 7:48 pm    Post subject: Reply with quote

Hi Gavin,
I've had a look at Tomtom's phone compatability listings (found http://www.tomtom.com/phones/compatibility/?intProduct=19 ) and your phone doesn't appear to be listed as one that is fully compatable with your 520.

With most of these devices you usually find that some but not all services are availible.
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Graeme Bennett
Go 540 LIVE
App. 9.510.1234792.1 (2039,04/04/2013)
United Kingdom & ROI v945.6174


Last edited by Graeme2812 on Thu Apr 24, 2008 7:49 pm; edited 1 time in total
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Graeme2812
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Joined: Mar 14, 2004
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Location: Dundee, Scotland UK

PostPosted: Thu Apr 24, 2008 7:48 pm    Post subject: Reply with quote

Brickie64 wrote:
Gavin,
I think this is the link you need mate.

http://www.tomtom.com/phones/compatibility/

Good luck

Gav Very Happy


Ahh, you beat me to it Smile
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Graeme Bennett
Go 540 LIVE
App. 9.510.1234792.1 (2039,04/04/2013)
United Kingdom & ROI v945.6174
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Brickie64
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Joined: Dec 05, 2007
Posts: 158
Location: Lincoln (UK)

PostPosted: Thu Apr 24, 2008 7:51 pm    Post subject: Reply with quote

Quote:
Ahh, you beat me to it Smile


No problem, maybe next time Very Happy
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"A good scientist is a person with original ideas. A good engineer is a person who makes a design that works with as few original ideas as possible"

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