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picdriver Occasional Visitor
Joined: Jun 18, 2006 Posts: 17
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Posted: Thu Feb 15, 2007 12:23 am Post subject: "Can't unlock maps" |
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Just recieved a new dvd city navigator v9....(new maps?).....tried to update my nuvi 300 which it appeared to do succesfully...but now when I turn on the nuvi it displays.."can't unlock maps"...& it now won't display any map whatsoever....
HELP PLZ!!!!..tnx....Andy |
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picdriver Occasional Visitor
Joined: Jun 18, 2006 Posts: 17
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Posted: Thu Feb 15, 2007 12:28 am Post subject: |
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Sorry it will still show maps & position..(just needed to zoom out more. ......Anyway...any ideas on why the update won't unlock?? tnx again for any input..would phone Garmin but long working hours & finish way after I could phone them... |
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missing_user
Joined: Aug 30, 2008 Posts: -7
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picdriver Occasional Visitor
Joined: Jun 18, 2006 Posts: 17
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Posted: Thu Feb 15, 2007 12:42 am Post subject: |
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I already did that Strumble..It gave me an unlock code...which is identical to the code on the yellow sheet you get.....The dvd..It's an update..(mapsource I think it is)...tnx anyway for replying..Andy |
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missing_user
Joined: Aug 30, 2008 Posts: -7
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Posted: Thu Feb 15, 2007 12:48 am Post subject: |
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Can you view the maps within MapSource on the PC?
Can you view the maps within the unit?
What level of maps came with the unit originally? |
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picdriver Occasional Visitor
Joined: Jun 18, 2006 Posts: 17
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Posted: Thu Feb 15, 2007 1:07 am Post subject: |
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MAPSOURCE ON PC SAYS LOCKED IN HIGHLITED YELLOW...BUT (capslock sorry).....see maps of europe.....don't know about unit....just see whatever road etc...don't know what originally came with it...bought it today...
Tnx for the time strumble....have to get some sleep now early start....catch up with whatever when I get time next .......tnx again...much appreciated... |
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Anita Pocket GPS Moderator
Joined: Mar 15, 2006 Posts: 3219 Location: Windlesham, Surrey
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Posted: Thu Feb 15, 2007 11:00 am Post subject: |
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I think you'll find the unlock code you've got is for v8. A lot of us made the same mistake and assumed the code given on the Garmin website was for v9, but couldn't unlock the maps with it.
You really need to telephone Garmin, who'll give you the v9 unlock code straight away. Could someone else phone for you if you're unable to do it during the day yourself?
Otherwise you'll have to email Garmin, but their response to emails can take some time. _________________ Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21 |
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picdriver Occasional Visitor
Joined: Jun 18, 2006 Posts: 17
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Posted: Thu Feb 15, 2007 11:19 pm Post subject: |
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It's ok got it sorted..was entering the unlock code on the yellow ticket that came with the unit..forgot I had to go back to Garmins webby to unlock another code....
Thanks for the suggestions all the same Anita...appreciated....& you too Strumble. |
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ryokan Occasional Visitor
Joined: Dec 17, 2006 Posts: 11
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Posted: Thu Feb 15, 2007 11:32 pm Post subject: |
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I think you'll find that if you go back to the Garmin site again and log in using your registration profile/password you will find that you will be able to retrieve your V9 code quite easily (as Anita said, you probably have the V8 unlock at present but if you have successfully ordered the V9 disc there should be a new code waiting for you).
http://www.garmin.com/unlock/ _________________ i3 - V9 maps on 512mb card
Software 3.2 (no problems) Voice 2.5 |
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picdriver Occasional Visitor
Joined: Jun 18, 2006 Posts: 17
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Posted: Fri Feb 16, 2007 12:00 am Post subject: |
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Yeah that's what I did in the end...(after re-reading my garmin emails!)..no problem now & all up & running..easy thing to forget when waiting for disc to arrive...tnx ryokan. |
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picdriver Occasional Visitor
Joined: Jun 18, 2006 Posts: 17
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Posted: Fri Feb 16, 2007 12:15 am Post subject: |
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picdriver wrote: | I already did that Strumble..It gave me an unlock code...which is identical to the code on the yellow sheet you get.....The dvd..It's an update..(mapsource I think it is)...tnx anyway for replying..Andy |
Oh just to update...I never noticed a further option to unlock another code (proper) at the time ..oh well....got there in the end.. |
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sunstrip_steve Regular Visitor
Joined: Mar 12, 2006 Posts: 126
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Posted: Fri Feb 16, 2007 3:01 pm Post subject: |
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My disc turned up the other day. To unlock it i just installed mapsource and used the wizzard to unlock the maps. Just needed to put in my login and password for 'mygarmin' and that was it, job done.
But you can log in and find out what it is as well |
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