ICN530 Car Mount

brendanc · Occasional Visitor Joined: Apr 25, 2006 Posts: 10

I purchased my first GPS at last months Expo in Edinburgh and delighted with my bargain buy! Only problem I have is that my Navman car mount keeps falling off my windscreen! I have contacted Navman for their comments but is this a common problem with the suction pad on these mounts? It can be dangerous when you are driving and your GPS falls off the screen and you try to catch and protect it!! 8O

Tubal · Occasional Visitor Joined: Oct 05, 2005 Posts: 48

I had the same problem until I realised that the screen was not flat where I had tried to mount it. Moved it in a little from the corner and it is immovable now. Hope this helps

brendanc · Occasional Visitor Joined: Apr 25, 2006 Posts: 10

still having problems with the Navman mount. I have emailed Navman twice in the last 2 weeks in relation to this and requested a new mount. I have not had the courtesy of a reply on either email except accepting the email and saying someone will be in touch soon! Pretty poor customer support-anyone have a contact telephone number?? Sad

Mojo · Posted: Fri Jun 23, 2006 9:04 am Post subject:

My icn 530 mount seems ok. Hasn't fallen off yet. Is the inside of your windscreen clean? Also the number should be in the manual or warranty leaflet somewhere.
_________________
TTG 720
Navcore 8.351
Western and Central Europe 2Gb v845.2645
Home 2.7.3.1894

brendanc · Occasional Visitor Joined: Apr 25, 2006 Posts: 10

brand new car-6 weeks old. Warranty only has address-no phone number, same on website.

lowie · Regular Visitor Joined: Feb 28, 2006 Posts: 68

Seek and you will find

You can also contact Navman at:

Navman Europe Ltd
4G Gatwick House
Peeks Brook Lane
Horley
Surrey
RH6 9ST
United Kingdom

Tel: +44 (0)1293 780 500
Fax: +44 (0)1293 782 065

Smile

Telephone support is excellent. I had probs last week and they sorted them out on the phone and when one of the staff couldn't answer a query they made sure I got a call back the same day from one of the experts.

brendanc · Occasional Visitor Joined: Apr 25, 2006 Posts: 10

lowie-you're the man!!!!

after a 15 minute wait I gor through to a very helpful Scots lass and she is posting out a new mount on Monday. It seems they have a massive backlog on their support website! Thanks again lowie :D

Nigbo · Posted: Mon Jul 10, 2006 3:35 pm Post subject:

i found the 530 sucker too large to fit my self adhesive circular pad that i attach the sucker to - dashboard mount - so i switched the mount with my 510 - now works ok

TheM · Frequent Visitor Joined: Mar 21, 2005 Posts: 277

I had the same problem but turned out mount was fine. First clean windscreen area where you want to mount it with alcohol and then wet the area a bit.

brendanc · Occasional Visitor Joined: Apr 25, 2006 Posts: 10

car is only 6 weeks old so windscreen is clean. Navman sent a new mount and works great now-thanks Navman Smile

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